Care Navigator/ Administrator
4 weeks ago
About Kingston Health
Kingston Health is a busy teaching practice serving over 10,000 patients. We are looking for an experienced Care Navigator to join our team on a part-time basis.
Job SummaryWe are seeking a highly organized and enthusiastic individual to provide a friendly, confident, and professional service to our patients. The successful candidate will have previous experience working in a busy environment, preferably in an NHS or medical setting.
Main Duties of the JobThe Care Navigator will be responsible for:
- Receiving, assisting, and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
- Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Administration, reception, appointments, computer, and confidentiality tasks as outlined in the job description.
The ideal candidate will have:
- GCSE Grade A to C or equivalent.
- NVQ level 2 or above in Customer Service.
- Previous call handling experience desirable.
- Knowledge of system one.
We offer a competitive salary and a supportive working environment. If you are a motivated and organized individual who is passionate about delivering excellent patient care, we would love to hear from you.
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