Care Navigator/ Administrator

4 weeks ago


Hull, Kingston upon Hull, United Kingdom KINGSTON HEALTH Full time
Job Title: Care Navigator/Administrator

About Kingston Health

Kingston Health is a busy teaching practice serving over 10,000 patients. We are looking for an experienced Care Navigator to join our team on a part-time basis.

Job Summary

We are seeking a highly organized and enthusiastic individual to provide a friendly, confident, and professional service to our patients. The successful candidate will have previous experience working in a busy environment, preferably in an NHS or medical setting.

Main Duties of the Job

The Care Navigator will be responsible for:

  • Receiving, assisting, and directing patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
  • Providing general assistance to the practice team and projecting a positive and friendly image to patients and other visitors, either in person or via the telephone.
  • Administration, reception, appointments, computer, and confidentiality tasks as outlined in the job description.
Person Specification

The ideal candidate will have:

  • GCSE Grade A to C or equivalent.
  • NVQ level 2 or above in Customer Service.
  • Previous call handling experience desirable.
  • Knowledge of system one.

We offer a competitive salary and a supportive working environment. If you are a motivated and organized individual who is passionate about delivering excellent patient care, we would love to hear from you.


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