Vehicle Introduction Specialist

2 months ago

York, York City, United Kingdom Vantage Motor Group Full time

About the Role



As a key member of the Vantage Motor Group team, the Handover Specialist plays a vital role in ensuring a seamless and personalized experience for our customers. This involves providing a comprehensive introduction to the features and specifications of their new vehicle, guaranteeing that they feel confident and comfortable with their purchase.

Key responsibilities include:
  • Developing and maintaining strong relationships with customers to understand their needs and preferences
  • Providing accurate and timely information about the vehicle, including its features, benefits, and maintenance requirements
  • Ensuring that customers receive a personalized follow-up to ensure their satisfaction and address any concerns
  • Collaborating with colleagues to achieve exceptional customer service and satisfaction

What We Offer Our Employees


  • Competitive rates for servicing and repairs on personal vehicles
  • Enhanced maternity and paternity leave package
  • Generous holiday entitlement, increasing with service
  • Staff Car Scheme
  • Access to training and development opportunities, including the Toyota Academy
  • Membership benefits with shopping discounts
  • Specsavers voucher
  • Contributory workplace pension scheme

Our Ideal Candidate


  • Good level of general education, including GCSE English and Maths
  • Proficiency in MS Office applications, including Word, PowerPoint, and Excel
  • Previous experience in a corporate environment, hospitality, or customer service
  • Full clean UK driving license

About Us


Vantage Motor Group is a leading provider of automotive services, committed to delivering exceptional customer experiences and building strong relationships with our customers and employees. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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