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Catering Supervisor

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sodexo Prestige Venues & Events Full time
About the Role

We are seeking a highly motivated and experienced Catering Supervisor to join our team at Sodexo Live St James' Park, Newcastle United Football Club. As a key member of our events team, you will be responsible for ensuring the smooth operation of our catering services during matchday and non-matchday events.

Key Responsibilities
  • Attend pre-match and de-brief meetings with the Stadium Retail Catering Manager
  • Conduct stock checks and document any alterations
  • Transfer stock to various locations and brief catering staff prior to service
  • Ensure all catering outlets are ready to start service at the scheduled time of opening
  • Assist Team Leaders when necessary and recognize staff potential for development and incentives
  • Complete and sign all relevant documentation as per company procedures
  • Deal with customer complaints or feedback efficiently and professionally
  • Carry out security checks and be flexible to changes in the event schedule
  • Comply with all regulations relating to food safety and health and safety
  • Wear allocated uniform and PPE for all shifts and follow hygiene guidelines
  • Ensure correct handling and processing of food items
  • Participate in training as required by legislation and the Company
  • Check catering outlet at end of service for cleanliness and complete any necessary cleaning
Requirements
  • Excellent verbal communication skills and being friendly yet professional
  • Good attention to detail and punctuality
  • Experience within a hospitality, catering or bar setting
  • Experience in managing a team and cash handling
About Sodexo Live

Sodexo Live is part of Sodexo, a world leading food and facilities management company. We believe in making every moment count for our guests and team members. We take pride in crafting exceptional events at prestigious venues, making every event a positive story worth telling. As part of the Sodexo Live team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences.

We contribute to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games. Our venues include the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

We are proud to focus on people's essential needs, improving the quality of life. We believe it all starts with the everyday.