Technology Operations Manager
1 week ago
Job Title: Technology Operations Manager
Company: Artemis Talent Group Ltd
Location: Remote (Hybrid)
Job Type: Full-time
Industry: Financial Technology
Job Description:
We are seeking a highly skilled Technology Operations Manager to join our team at Artemis Talent Group Ltd. As a Technology Operations Manager, you will play a crucial role in shaping and delivering a world-class technology service across multiple geographies.
Key Responsibilities:
- Lead the daily operations of the TechOps function, managing a wide range of technologies and activities aligned with industry best practices and service excellence.
- Collaborate closely with both technical and non-technical teams to scope, source, implement, maintain, and support key technologies.
- Drive integration, automation, and orchestration initiatives to enhance user experience and efficiency.
- Serve as the escalation point for complex projects, incidents, and problems, coordinating end-to-end resolution.
- Foster effective communication, collaboration, and stakeholder management across the business, ensuring timelines and objectives are met.
Requirements:
- Proven experience in technology operations, including procurement, vendor management, endpoint management, network management, access control, and user support.
- Hands-on expertise in macOS, Windows, and various cloud technologies, including Microsoft 365, Azure, Jira, Confluence, SSO, and zero-trust environments.
- Background in a regulated tech environment with knowledge of international standards, preferably ISO 27001.
- Advanced understanding of service management disciplines with qualifications such as ITIL, MCSE, or equivalent experience.
- Experience in cloud hosting environments like AWS and a plus if you've worked in Open Banking, Financial Services, or FinTech.
What We Offer:
- A competitive salary and benefits package.
- A dynamic and collaborative work environment.
- The opportunity to work with a leading FinTech firm.
- Professional development and growth opportunities.
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