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Head of CRM Operations

2 months ago

London, Greater London, United Kingdom Insight Investment Full time
Job Description

Insight Investment is seeking a highly skilled Head of CRM to join its Commercial team in London. The successful candidate will be responsible for leading the development and implementation of the company's CRM strategy, ensuring seamless integration with IT teams and driving business benefits through data analysis and insights.

Key Responsibilities
  • Develop and implement a comprehensive CRM strategy aligned with the company's business objectives
  • Collaborate with IT teams to ensure CRM requirements are met and deliver business value
  • Analyze data and present business insights to senior leadership teams to inform strategic decisions
  • Work with users to promote best practice in CRM use and provide training and support
  • Ensure CRM is focused on delivering business insights and a positive ROI
Requirements
  • Strong understanding of CRM systems and their application in a business context
  • Excellent analytical and problem-solving skills, with the ability to interpret data and present insights
  • Highly collaborative and able to build strong relationships with stakeholders
  • Organized and planning discipline, with the ability to prioritize tasks and manage multiple projects
About Insight Investment

Insight Investment is a leading asset manager focused on designing investment solutions to meet its clients' needs. With a global network of operations, the company delivers both investment performance and growth in assets under management.