Customer Service Representative

4 weeks ago

Isle of Wight, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Freshwater store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they have a great shopping experience.
  • Take the initiative to make decisions that are right for our customers.
  • Work collaboratively with colleagues to create a positive and inclusive team environment.
  • Be responsible for handling products with care to maintain quality and ensure they reach customers in the best condition.

What We Offer

  • A competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25.
  • A minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired.
  • Access to free wellbeing services, including resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Uniform provided and policies to support you for all of life's moments, big and small.

Requirements

  • A passion for delivering great service and building rapport with customers.
  • The ability to work well within a team and communicate openly with others.
  • Be at work on time, well presented, and ready to be a brand ambassador.

Why Join Us?

At Tesco, we value our colleagues and offer a range of benefits to support your well-being and career development. We are committed to creating a positive and inclusive work environment, where everyone feels welcome and valued.

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