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Sales and Service Representative

1 month ago


Isle of Wight, United Kingdom AkzoNobel Full time

About AkzoNobel

We're a leading paints and coatings company with a rich history of innovation. Our portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers worldwide. With operations in over 100 countries, we're committed to sustainability and enhancing the fabric of everyday life.

Sales and Service Representative

Competitive Salary + Lucrative Sales-Based Bonus
32 hours per week

We're looking for a talented individual to join our team as a Sales and Service Representative. As a key member of our store team, you'll play a crucial role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities

  1. Provide a warm welcome and informed conversation to customers
  2. Use our client service tools to ensure a consistent customer experience
  3. Support the store's monthly customer contact plan
  4. Follow the merchandising plan to restock the shop floor
  5. Load the van and plan delivery routes

Requirements

  • Proven experience in a customer service or retail role
  • Valid driving license
  • Calm under pressure

What We Offer

We offer a comprehensive benefits package, including:

  • Competitive salary
  • 25 days holiday excluding bank holidays
  • Income protection
  • Staff discount at Dulux Decorator Centre stores
  • Employee Assistance Programme
  • Employee Life Assurance
  • Company pension
  • Product discounts
  • Flexible benefits scheme

We're committed to ensuring an inclusive and respectful workplace where all employees can thrive. We strive to embrace diversity and promote a culture of tolerance.