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Store Operations Manager
2 months ago
We are seeking a highly motivated and experienced Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be responsible for leading a team of retail professionals in a fast-paced environment, ensuring excellent customer service and store operations.
Key Responsibilities- Coordinate the team to deliver exceptional customer service and achieve sales targets.
- Manage store operations, including opening and closing procedures, stock replenishment, and visual merchandising.
- Develop and implement strategies to improve store performance, customer satisfaction, and colleague engagement.
- Lead by example, demonstrating a strong work ethic, and promoting a positive and inclusive store culture.
- Collaborate with the Store Manager to achieve business objectives, share best practices, and provide feedback.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Monitor and control store expenses, inventory, and stock levels.
- Develop and maintain relationships with colleagues, customers, and external partners.
- Stay up-to-date with company initiatives, policies, and procedures.
- Proven experience in a retail leadership role, preferably in a convenience store environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities.
- Strong analytical and decision-making skills, with the ability to interpret data and make informed decisions.
- Ability to work collaboratively with colleagues, customers, and external partners.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues. Our stores offer a wide range of products and services, including fresh and chilled food, household essentials, and services such as free cash machines and Post Office services.
We are committed to providing a fully inclusive and accessible recruitment process. If you require any reasonable adjustments to be made during the recruitment process, please let us know.
