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Deputy Store Manager
1 month ago
Interaction - Leeds is seeking a highly skilled Deputy Store Manager to join their team. As a key member of the management team, you will be responsible for supporting the Store Manager in driving the business forward.
Key Responsibilities:- Oversee all aspects of store operations, including opening and closing procedures, inventory management, and visual merchandising.
- Help set sales targets and monitor performance metrics of the sales team. Provide coaching, guidance, and training to team members to achieve and exceed sales goals.
- Ensure the delivery of exceptional customer service at all times. Train and empower the sales team to provide product knowledge, address customer inquiries, and resolve any issues or complaints promptly and satisfactorily.
- Oversee inventory management, including stock replenishment, monitoring stock levels, and ensuring accurate recordkeeping. Collaborate with suppliers and the purchasing team to maintain appropriate stock levels and optimize product assortment.
- Create visually appealing displays, effectively showcase products, and enhance the overall store ambiance. Ensure displays are regularly updated and follow company guidelines and seasonal promotions.
- Analyse sales data, generate reports, and provide insights to senior management regarding sales performance, customer trends, and product preferences. Make data-driven decisions to optimize sales strategies and drive business growth.
- Help recruit, train, and develop a high-performing sales team. Schedule shifts, allocate resources effectively, and ensure adequate staffing levels to meet customer demands. Conduct performance evaluations, provide feedback, and implement corrective actions when necessary.
- Establish and maintain strong relationships with Brands and suppliers, monitor product quality and delivery, and collaborate on marketing initiatives and promotional activities.
- Ensure compliance with health and safety regulations and maintain a safe working environment for employees and customers. Implement and enforce safety protocols, emergency procedures, and security measures.
- Stay informed about industry trends, market conditions, and competitor activities. Identify opportunities for growth, potential threats, and implement strategies to stay ahead in the market.
The ideal candidate will have a retail background, specifically within electrical goods, with a passion for service and sales. They will possess strong leadership and team management skills, excellent customer service skills, and strong analytical and problem-solving abilities to drive sales performance and operational efficiency.
