Store Operations Manager

3 weeks ago


Rotherham, Rotherham, United Kingdom Dreams Full time

**The Promise**: At Dreams, we believe in fostering a culture that celebrates our people, their skills, and their passion. As a key member of our team, you will have the opportunity to make a significant impact on our customers' lives and drive business growth.

**The Role:** As our ideal candidate, you will be responsible for managing and motivating our Retail team in Rotherham, driving sales growth while ensuring exceptional customer satisfaction. Your exceptional leadership skills will enable your team to deliver outstanding results, and your ability to communicate effectively will build strong relationships with customers and colleagues.

**Key Responsibilities:**

  • Manage and motivate your team to achieve set goals, expectations, and targets through effective coaching and training.
  • Lead by example, demonstrating a strong commercial focus and results-driven mindset.
  • Proactively drive a positive environment within the store, encouraging collaboration and a culture of continuous improvement.
  • Manage the store rota to ensure the right people are working at the right times, ensuring seamless customer experiences.
  • Regularly walk the floor to maintain high store standards, ensuring every customer has an exceptional experience.

**The Ideal Candidate:**

**We're Dreaming of Someone Who:**

  • Has previous retail or commercial sales experience, demonstrating strong track records of store and team management.
  • Is commercially focused and results-driven, with an aptitude for decision-making.
  • Is a proven leader with a strong ability to inspire and motivate their team.
  • Has excellent communication skills, able to build rapport and establish great relationships with customers and colleagues.
  • Is customer-focused, living our mission by putting customers at the heart of everything they do.

**Join Us:** If you're a motivated and experienced leader who is passionate about delivering outstanding customer experiences, we'd love to hear from you. Apply now to take the first step in your Dreams journey.



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