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Occupational Health Support Specialist
2 months ago
Job Summary
The primary objective of this role is to provide expert guidance and support to employees who require assistance with health and wellbeing-related issues. This includes facilitating conversations to help individuals remain in work and promoting recovery at the earliest opportunity to prevent long-term ill health.
Main Responsibilities
The post holder will be responsible for receiving incoming calls and emails from employees seeking advice and information on health and wellbeing-related matters. Using established algorithms, the post holder will triage and determine the best outcomes for staff using a range of health intervention options.
About the Role
This is an exciting opportunity to work with Betsi Cadwaladr University Health Board, a leading healthcare organization in Wales. As a key member of our team, you will have the opportunity to make a positive impact on the health and wellbeing of our employees.
Key Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Desirable: Welsh language skills
What We Offer
We are committed to promoting equality and diversity and welcome applications from candidates who share our values. As a Disability Confident Employer, we are proud to offer a supportive and inclusive work environment.