Account Services Associate

3 weeks ago


Liverpool, Liverpool, United Kingdom PIB Group Full time

Position Overview:

We are seeking a dedicated Assistant Account Handler to join our dynamic team at PIB Group. This role is essential in supporting our account management functions and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Assist in managing client accounts, ensuring all client needs are met with high standards of service.
  • Collaborate with the account management team to develop and implement effective strategies for client retention and satisfaction.
  • Provide administrative support, including documentation, reporting, and communication with clients and internal teams.
  • Engage with clients to understand their requirements and provide tailored solutions.
  • Monitor account performance and assist in preparing performance reports for management review.
  • Support the onboarding process for new clients, ensuring a smooth transition and integration into our services.

Qualifications:

  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Excellent communication and interpersonal skills, with a focus on client relations.
  • Proficiency in relevant software and tools for account management and reporting.
  • A proactive approach to problem-solving and a commitment to delivering exceptional service.
  • Experience in a similar role or within the insurance sector is advantageous.

Why Join PIB Group?

At PIB Group, we value our employees and offer a comprehensive benefits package, including competitive salaries, professional development opportunities, and a supportive work environment. Join us in making a difference in the insurance industry.



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