Account Services Associate
3 weeks ago
Position Overview:
We are seeking a dedicated Assistant Account Handler to join our dynamic team at PIB Group. This role is essential in supporting our account management functions and ensuring a seamless experience for our clients.
Key Responsibilities:
- Assist in managing client accounts, ensuring all client needs are met with high standards of service.
- Collaborate with the account management team to develop and implement effective strategies for client retention and satisfaction.
- Provide administrative support, including documentation, reporting, and communication with clients and internal teams.
- Engage with clients to understand their requirements and provide tailored solutions.
- Monitor account performance and assist in preparing performance reports for management review.
- Support the onboarding process for new clients, ensuring a smooth transition and integration into our services.
Qualifications:
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication and interpersonal skills, with a focus on client relations.
- Proficiency in relevant software and tools for account management and reporting.
- A proactive approach to problem-solving and a commitment to delivering exceptional service.
- Experience in a similar role or within the insurance sector is advantageous.
Why Join PIB Group?
At PIB Group, we value our employees and offer a comprehensive benefits package, including competitive salaries, professional development opportunities, and a supportive work environment. Join us in making a difference in the insurance industry.
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