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Hospitality Services Associate

3 months ago

Liverpool, Liverpool, United Kingdom AccorHotel Full time
Become a Part of Our Guest Services Team

Are you dedicated to providing outstanding experiences for visitors? We are looking for a Hospitality Services Associate to serve as the friendly face of our establishment. From the moment guests arrive until their departure, you will ensure a pleasant and memorable stay.

Why Work with Us?
  • Employee discount card offering up to 70% off at our global locations
  • Complimentary Bonus Breaks Voucher for stays within the UK
  • Generous vacation days and eye examination vouchers
  • Continuous training opportunities through our professional development programs
  • Health and wellness benefits through our Employee Vivup initiative
  • Attractive hourly wage of £12.00
Core Responsibilities:
  • Manage guest check-in and check-out procedures efficiently
  • Deliver exceptional service throughout the guests' visit
  • Assist with reservations and support in dining and bar areas
  • Promote hotel amenities and achieve sales objectives
  • Anticipate guest requirements and resolve any issues swiftly
Qualifications:
  • Customer-focused mindset with an emphasis on guest satisfaction
  • Proficiency in English; knowledge of additional languages is advantageous
Join Our Team:

As a Hospitality Services Associate, you will be instrumental in fostering a welcoming atmosphere for our guests. If you are eager to join a vibrant team and provide exceptional service, we encourage you to consider this opportunity.