Service Advisor

1 week ago


West Midlands, United Kingdom Sytner Full time
About the Role

We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Oldbury.

Key Responsibilities:

  • Provide outstanding customer care and be the vital link between our customers and the workshop.
  • Inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.
  • Liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time.
  • Give the best advice on our products and services to our customers.

About You

We want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.

Requirements:

  • Excellent organisational and administrative skills.
  • Good attention to detail.
  • A strong customer service background would be beneficial.
  • Working knowledge of Kerridge would be advantageous, but not essential.

Why Sytner?

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Benefits:

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays.
  • Industry-leading Maternity, Paternity and Adoption Pay.
  • Career Development.
  • Recognition of Long Service every 5 years.
  • Discounted Car Schemes.
  • High Street Discounts.
  • Discounted Gym memberships.
  • Cycle to work scheme.
  • One day a year paid voluntary / community work.

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