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Lead Property Claims Specialist
2 months ago
We are excited to present a unique opportunity within our Large Loss division for a seasoned Property Claims Specialist.
Role Responsibilities:
As a Lead Property Claims Specialist, you will oversee a portfolio of intricate and high-value claims, ensuring effective management from initiation to resolution.
Your responsibilities will include:
- Proactive oversight of a portfolio of Property Claims exceeding £500K from notification through to settlement.
- Primarily focusing on first-party Commercial Property losses, including incidents such as fire, flood, and storm, which may also encompass business interruption and alternative accommodation.
- Delivering exceptional customer service while maintaining precise estimating and controlling indemnity expenditures.
- Sharing expertise and fostering the development of team members and the broader claims community.
- Establishing strong working relationships with Loss Adjusters, solicitors, and other service providers.
- Maintaining regular communication with policyholders, their representatives, and underwriting colleagues.
Candidate Profile:
We are seeking individuals with extensive experience in managing high-value and complex commercial property claims, specifically those with settlements of at least £500K.
Additional qualifications include:
- Experience with Household claims, Third Party property claims, and Financial lines is advantageous but not mandatory.
- Educational background at A-Level or degree level, or equivalent professional qualifications (ACII/FCII/CILA).
- Proven leadership abilities with a flexible and empathetic approach to achieve successful outcomes.
- Exceptional customer service delivery skills.
- Strong communication, interpersonal, influencing, and negotiation skills.
Employment Eligibility:
To qualify for this role, candidates must be eligible and authorized to work in the United Kingdom.
Compensation and Benefits:
At AXA UK, we value our employees and regularly review our rewards package to reflect this commitment.
You can expect:
- Competitive annual salary based on experience.
- Annual company and performance-based bonuses.
- Contributory pension scheme with up to 12% employer contributions.
- Life Assurance coverage up to 10 times annual salary.
- 25 days of annual leave plus Bank Holidays.
- Opportunity to purchase up to 5 additional days of leave or sell up to 5 days of leave.
- AXA employee discounts and gym benefits.
AXA is proud to be an Equal Opportunities Employer, committed to inclusivity and diversity in the workplace.
If you require reasonable adjustments during the application or interview process due to a long-term health condition or disability, we are here to support you.
About AXA:
AXA Commercial provides protection for businesses of all sizes, empowering them to thrive in their respective markets. We are committed to investing in the expertise and skills necessary to be the best in the industry, fostering a vibrant community where everyone is encouraged to learn, develop, and take ownership of their work.
