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Patient Care Specialist

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Optical Express Full time

{"h1": "Patient Advisor Role at Optical Express", "p": "At Optical Express, we're committed to delivering exceptional patient care and outstanding clinical outcomes. As a Patient Advisor, you'll play a vital role in making our patients feel like superstars from the moment they enter our clinics.", "ul": [{"li": "Build relationships with patients and ensure regular communication prior to and following their treatment"}, {"li": "Assist in patient consultations and practice visits"}, {"li": "Undertake diagnostic scans on patients using state-of-the-art equipment as part of a full health check"}, {"li": "Assist patients to complete health & lifestyle questionnaires"}, {"li": "Introduce patients to their optometrist"}, {"li": "Schedule treatment dates for vision correction surgery"}, {"li": "Advise on traditional vision correction solutions, namely glasses and contact lenses"}, {"li": "Discuss finance options"}, {"li": "Accurately maintain patient records"}], "p": "If you're passionate about providing world-class customer service, possess strong organizational skills, and can communicate clearly and articulately with a diverse range of people, we'd love to hear from you.", "h2": "What We Offer", "ul": [{"li": "An industry-leading salary plus excellent bonus potential"}, {"li": "State-of-the-art, modern working environments"}, {"li": "29 days annual leave"}, {"li": "Free Laser Eye Surgery and Intraocular Lens Surgery"}, {"li": "Free eye tests"}, {"li": "Discounted prescription eye wear and sunglasses"}, {"li": "Generous Optical Express friends and family discount scheme"}, {"li": "Ongoing training and development opportunities"}, {"li": "Pension scheme"}], "p": "At Optical Express, we're committed to creating a culture of care, trust, and integrity. We believe in supporting each other, respecting each other, and striving for excellence in everything we do.", "h2": "Our Culture", "p": "We're passionate about making a positive impact on our local communities through our charitable and environmental projects. If you share our values and are motivated to succeed, we'd love to hear from you.", "p": "Apply now and take the first step towards a fulfilling, fun, and rewarding career at Optical Express.", "h3": "Key Responsibilities", "ul": [{"li": "Building relationships with patients and ensuring regular communication prior to and following their treatment"}, {"li": "Assisting in patient consultations and practice visits"}, {"li": "Undertaking diagnostic scans on patients using state-of-the-art equipment as part of a full health check"}, {"li": "Assisting patients to complete health & lifestyle questionnaires"}, {"li": "Introducing patients to their optometrist"}, {"li": "Scheduling treatment dates for vision correction surgery"}, {"li": "Advising on traditional vision correction solutions, namely glasses and contact lenses"}, {"li": "Discussing finance options"}, {"li": "Accurately maintaining patient records"}], "p": "If you're passionate about delivering exceptional patient care and outstanding clinical outcomes, we'd love to hear from you.", "h2": "What We're Looking For", "ul": [{"li": "A passion for providing world-class customer service"}, {"li": "Strong organizational skills"}, {"li": "The ability to communicate clearly and articulately with a diverse range of people"}, {"li": "Motivation and drive to succeed"}], "p": "If you believe you have the right skills and attributes for this role, we'd love to hear from you.", "h3": "What We Offer", "ul": [{"li": "An industry-leading salary plus excellent bonus potential"}, {"li": "State-of-the-art, modern working environments"}, {"li": "29 days annual leave"}, {"li": "Free Laser Eye Surgery and Intraocular Lens Surgery"}, {"li": "Free eye tests"}, {"li": "Discounted prescription eye wear and sunglasses"}, {"li": "Generous Optical Express friends and family discount scheme"}, {"li": "Ongoing training and development opportunities"}, {"li": "Pension scheme"}], "p": "At Optical Express, we're committed to creating a culture of care, trust, and integrity. We believe in supporting each other, respecting each other, and striving for excellence in everything we do.", "h2": "Our Culture", "p": "We're passionate about making a positive impact on our local communities through our charitable and environmental projects. If you share our values and are motivated to succeed, we'd love to hear from you.", "p": "Apply now and take the first step towards a fulfilling, fun, and rewarding career at Optical Express."}