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Head of Cash Operations
2 months ago
About Northern Trust Corporation:
Northern Trust Corporation, a leading global financial institution, is a renowned provider of innovative financial services and guidance to the world's most successful individuals, families, and institutions.
With over 130 years of financial experience and a global presence, we serve the world's most sophisticated clients using cutting-edge technology and exceptional service.
Role / Department:
This is a senior leadership role within our Global Payments & Cash Management Operations (PCMO) group, which forms part of the Asset Servicing COO organization.
The role reports to the Global Head of Cash Services (Global Payments & Cash Management Operations) and is responsible for leading the Cash & Liquidity Management Operations group, comprising approximately 150 partners located across various global offices.
The group delivers core cash & liquidity management operations & treasury trade support services, including interest claims management.
Key Responsibilities:
- Drive the transformation of our core payments, cash & liquidity management services through close partnership with leaders across Cash Services, Treasury, Credit, Business, and Technology.
- Enhance workflow, optimize operational processes, drive operational resiliency, strengthen our control environment, and unlock productivity opportunities.
- Manage a team of senior managers, providing leadership and direction through hiring, performance reviews, pay decisions, and development.
- Develop and execute strategy to achieve key business objectives, guided by company and functional strategy and objectives.
- Collaborate with Global Services senior leaders, Practice Execs, and business leaders to develop strategic and financial objectives and lead the execution of those objectives.
- Assess opportunities to streamline processes and implement change via system enhancements and/or automation, as appropriate.
- Proactively build relationships and partner with capability teams to uncover opportunities and develop strategies to improve service.
- Conduct the performance management process, identify training and development needs, and establish performance standards for the team.
Requirements:
- Senior leadership experience within cash management, liquidity management & payment operations, ideally from a Bank/Investment Bank/Custody Bank.
- First-hand experience of re-imagining operational delivery & delivering change.
- A change agent & champion of constant process improvement.
- Data-driven, using data to measure performance, manage risk, and prioritize.
- Strong senior stakeholder management skills and effective communication.
- Ability to break complex issues down into understandable problem statements, bring the team together to engineer practical solutions.
- Applies in-depth knowledge of own organization function or major operational segment as well as business and commercial expertise to differentiate the company from the competition.
- Shapes the opinions of, and negotiates with, other senior leaders; establishes collaborative relationships across the business and with external organizations.
- Requires deep knowledge of Global Services functions, technology, and processes.
- Requires strong leadership and forethought to lead the function globally.
Working with Us:
As a Northern Trust Corporation partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve.
We value an inclusive workplace and understand flexibility means different things to different people.
