Head of Cash Operations

2 weeks ago


London, Greater London, United Kingdom Northern Trust Corporation Full time

About Northern Trust:

Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.

Role / Department

This is a senior leadership role within our Global Payments and Cash Management Operations (PCMO) group, which forms part of the Asset Servicing COO organization. The role reports to the Global Head of Cash Services and is responsible for leading a team of approximately 150 partners across multiple locations.

Key Responsibilities

  • Drive the transformation of our core payments, cash, and liquidity management services through close collaboration with leaders across Cash Services, Treasury, Credit, Business, and Technology.
  • Enhance workflow and optimize operational processes to improve efficiency and productivity.
  • Develop and execute strategies to achieve key business objectives, including driving operational resiliency, strengthening control environments, and unlocking productivity opportunities.
  • Manage and provide expertise for multiple functional groups within the Practice, including collaborating with Global Services senior leaders and other Practice Execs to develop strategic and financial objectives.
  • Assess opportunities to streamline processes and implement change through system enhancements and/or automation, as appropriate.
  • Proactively build relationships and partner with capability teams to uncover opportunities and develop strategies to improve service.
  • Conduct the performance management process, identify training and development needs, and establish performance standards for the Practice.

Requirements

  • Senior leadership experience within cash management, liquidity management, and payment operations, ideally from a bank/investment bank/custody bank.
  • First-hand experience of re-imagining operational delivery and delivering change.
  • A change agent and champion of constant process improvement.
  • Data-driven, using data to measure performance, manage risk, and prioritize.
  • Strong senior stakeholder management skills and effective communication.
  • Ability to break complex issues down into understandable problem statements and bring the team together to engineer practical solutions.
  • Applies in-depth knowledge of own organization function or major operational segment as well as business and commercial expertise to differentiate the company from the competition.
  • Shapes the opinions of, and negotiates with, other senior leaders; establishes collaborative relationships across the business and with external organizations.

Working with Us:

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.



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    About Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.Role OverviewThis is a senior leadership role within our Global...


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    About Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.Role/DepartmentThis is a senior leadership role within our Global...


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    About Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.Role OverviewThis is a senior leadership role within our Global...


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    About Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.Role OverviewThis is a senior leadership role within our Global...


  • London, Greater London, United Kingdom Northern Trust Corporation Full time

    About Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.Role OverviewThis is a senior leadership role within our Global...


  • London, Greater London, United Kingdom Northern Trust Corporation Full time

    About Northern TrustNorthern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.Role OverviewThis is a senior leadership role within our Global...