Head of Technical Claims Operations
2 months ago
We are seeking a highly skilled and experienced professional to join our team as the Head of Technical Claims. This is a key leadership role that will play a critical part in the success of our Claims Operations function.
Key Responsibilities- Operational Management: Manage the day-to-day operational management of the Claims team to ensure adequate control of underwriting, premium, claim, and reinsurance processes.
- Quality and Service Delivery: Monitor that underwriting support services are delivered to the agreed quality and defined service levels.
- Program Management: Work with the Program Management team to ensure all binders are managed in accordance with the Program Management framework.
- Aggregates and Data Management: Monitor aggregates, input data, and own the aggregates database.
- Administration Support: Coordinate administration support to underwriters.
- Business Timetable and Reporting: Ensure that the business timetable is adhered to, ensuring effective communication across other departments, and that all internal and external reporting deadlines are met.
- Operational Reports and Metrics: Produce operational reports, metrics, and MI as required by the team and support the QBR.
- Exception Reports and Continuous Improvement: Produce exception reports and act on them in a timely manner to ensure accurate details are maintained on the underwriting systems.
- Operational Efficiencies and Continuous Improvement: Work with the management team to achieve operational efficiencies and continuous improvement by the progressive implementation of common systems, working practices, service levels, and procedures.
- Consistency and Ad Hoc Duties: Work across branches to ensure consistency on procedures and systems, and perform any other ad hoc duties as defined and agreed with the International Head of A&H and the Head of Life Reinsurance.
- Insurance Experience: At least 5 years' experience in insurance, especially around binders expertise.
- Stakeholder Management: Stakeholder management at all levels.
- Communication and Problem-Solving: Outstanding communication, both written and verbal, and the ability to think proactively and offer solutions to problems.
- Analytical and Control Skills: Strong analytical and control skills to ensure integrity of data, ability to audit and self-audit.
- Continuous Professional Development: Willingness to maintain continuous professional development.
- Project Management and Time Keeping: Strong project management, prioritization, and time-keeping skills.
- Language Skills: Fluent in English, other languages a plus.
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London, Greater London, United Kingdom Sirius Group Full timeJob Title: Head of Technical ClaimsSirius Group is seeking a highly skilled and experienced professional to lead our Technical Claims team. As Head of Technical Claims, you will be responsible for managing the day-to-day operational management of the team, ensuring adequate control of underwriting, premium, claim, and reinsurance processes.Key...
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London, Greater London, United Kingdom Sirius Group Full timeJob Title: Head of Technical ClaimsAt Sirius Group, we are seeking an experienced professional to lead our Technical Claims team. As Head of Technical Claims, you will be responsible for managing the day-to-day operational management of our A&H team in London and the Life team in Zurich.Key Responsibilities:Manage underwriting, premium, claim, and...
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Head of Technical Claims Operations
1 month ago
London, Greater London, United Kingdom Sirius Group Full timeJob Title: Head of Technical ClaimsSirius Group is seeking a highly skilled and experienced professional to lead our Technical Claims team. As Head of Technical Claims, you will be responsible for managing the day-to-day operational management of the A&H team in London and the Life team in Zurich.Key Responsibilities:Manage the underwriting, premium, claim,...
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1 month ago
London, Greater London, United Kingdom Sirius Group Full timeJob Title: Head of Technical ClaimsAt Sirius Group, we are seeking an experienced professional to lead our Technical Claims team. As Head of Technical Claims, you will be responsible for managing the day-to-day operational management of our A&H team in London and the Life team in Zurich.Key Responsibilities:Manage underwriting, premium, claim, and...
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London, Greater London, United Kingdom Sirius Group Full timeJob Title: Head of Technical ClaimsSirius Group is seeking a highly skilled and experienced professional to lead our Technical Claims team. As Head of Technical Claims, you will be responsible for managing the day-to-day operational management of the A&H team in London and the Life team in Zurich.Key Responsibilities:Manage the underwriting, premium, claim,...
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London, Greater London, United Kingdom Sirius Group Full timeJob Title: Head of Technical ClaimsSirius Group is seeking a highly skilled and experienced professional to lead our Technical Claims team. As Head of Technical Claims, you will be responsible for managing the day-to-day operational management of the A&H team in London and the Life team in Zurich.Key Responsibilities:Manage the underwriting, premium, claim,...
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London, Greater London, United Kingdom Sirius Group Full timeJob Title: Head of Technical ClaimsSirius Group is seeking a highly skilled and experienced professional to lead our Technical Claims team. As Head of Technical Claims, you will be responsible for managing the day-to-day operational management of the A&H team in London and the Life team in Zurich.Key Responsibilities:Manage the underwriting, premium, claim,...
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