Client Relations Coordinator
2 weeks ago
Business Support Administrator
Location:
Pertemps Worcester
Work Hours:
Monday-Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 4:00 PM
Holidays: 28 days including bank holidays + your birthday off
Compensation:
£25,000-£28,000 (salary review after probation period)
Role Overview:
We are looking for a motivated and detail-focused Business Support Administrator to become a vital member of our team.
This role presents an excellent opportunity to contribute significantly to our administrative and customer service functions, ensuring the efficient operation of our organization.
Core Responsibilities:
Client Engagement:
- Responding to incoming calls and documenting inquiries
- Overseeing customer orders and inventory agreements
- Processing sales orders and invoices
- Delivering customer assistance, including addressing queries and managing document requests
- Handling customer statements, credit control, and sales invoice processing
Sales Assistance:
- Administering CRM systems, scheduling, and business development visits
- Following up on potential sales opportunities
- Managing inquiries, special sourcing requests, quotes, and samples
- Facilitating the onboarding process for new clients
Account Management:
- Nurturing supplier relationships
Logistics Oversight:
- Managing imports, customs, and delivery logistics
Compliance Assurance:
- Ensuring adherence to Health & Safety regulations, Quality Control standards, and BRCGS management
Candidate Profile:
- Exceptional organizational capabilities
- Strong communication skills
- Proactive in problem-solving
- Detail-oriented with the ability to juggle multiple responsibilities effectively
- Previous experience in a similar capacity is advantageous but not mandatory
Join us to play a crucial role in delivering outstanding service to our clients.
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