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Administrative Assistant
2 months ago
We are seeking an experienced and skilled Administrative Assistant to join our team at Alliance Psychological Services Limited. As a key member of our administrative team, you will provide high-quality administrative support to our therapists and service users, ensuring the smooth and efficient running of our services.
Key Responsibilities- Provide administrative support to our therapists, including maintaining accurate records, managing databases, and handling confidential information.
- Act as a point of contact for service users, schools, and other professionals, providing excellent customer service and communication.
- Manage supervisor alerts on our clinical database and liaise directly with service leads/managers.
- Ensure a professional and customer-focused service is always maintained, with excellent communication and attention to detail.
- Participate in the organisation and improvement of our administrative systems, ensuring consistency across all teams.
- Contribute to team and service development, presenting a good image of Alliance and the Child and Family Service.
- NVQ Level 2 or equivalent in Administrative/Business subject.
- Experience and understanding of database systems.
- Excellent telephone and verbal communication skills.
- Accuracy and attention to detail.
- Understanding of confidentiality.
- Experience of working within a busy environment within agreed timescales.
Alliance Psychological Services Limited is committed to promoting equal opportunities in our employment practice and service delivery. We are signatories to the Mindful Employers Charter and have Investors in People status. We are a Living Wage employer and offer a range of benefits, including training and development opportunities, 38 days annual leave pro rata, and a contributory pension scheme.
