Office Administrator

2 weeks ago


StocktononTees, Stockton-on-Tees, United Kingdom Study Group Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Registry and Compliance Team as a key member ensuring the smooth operation of student services. The successful candidate will be responsible for monitoring and reporting on student attendance, planning and producing timetables, and supporting visa compliance and student registration.

Key Responsibilities
  • Attend meetings to discuss steps for students with low attendance.
  • Support collection of outstanding student fees.
  • Maintain accurate and up-to-date student records.
  • Support data requests for Durham University, Study Group, and management.
  • Assist in producing staff and student timetables each term.
  • Aid the Assessment Team with exam and assessment tasks.
  • Support registration activities and visa compliance checks.
  • Provide customer service at the Student Services Helpdesk.
  • Support meetings with agendas and minutes.
  • Assist with registration, induction, and arrivals, including evening and weekend work.
  • Promote and safeguard student welfare, especially for under-18s.
  • Assist with visa and compliance requirements.
  • Foster relationships with students and staff.
  • Support events and provide general administration as needed.
About You

The successful candidate will have a Level 3 qualification, experience of working in administration, and experience of working with database systems and data inputting. They will also have excellent customer service skills, a working knowledge of Microsoft Office, and a flexible approach to work.

About Us

Study Group is a leading international education provider dedicated to helping students around the world achieve their full potential. We offer a range of study programmes and services to support students in their academic and personal development.

We are proud to be an equal opportunities employer and strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor.



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