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Employability and Skills Team Lead

2 months ago

Walthamstow, Greater London, United Kingdom Get Set UK Full time
Lead Our Team of Employment Advisors

We are seeking an experienced and ambitious Employability and Skills Team Manager to lead our team of Employment Advisors in delivering high-quality services. As a key member of our team, you will have the opportunity to make a real impact by supporting clients into sustainable employment while guiding your team to meet performance and quality targets.

Your Key Responsibilities:
  • Lead and Mentor: Supervise a team of Employment Advisors, guiding them to success through regular coaching, performance reviews, and support.
  • Performance Management: Ensure your team meets performance, compliance, and quality KPIs across all employment services.
  • Client Engagement: Oversee client progress, ensuring tailored support for each individual on their employment journey.
  • Stakeholder Relationships: Build and maintain partnerships with employers, Job Centres, training providers, and community organisations.
  • In-Work Support: Manage post-employment support to help clients stay in work and thrive.
  • Data and Compliance: Ensure accurate client records and adherence to legal and contractual standards.
  • Promote Services: Advocate for Get Set UK's values across external partnerships and the local community.
What We're Looking For:
  • Analytical: You are able to assess situations and data to make informed decisions.
  • Performance-Driven: You strive to meet and exceed targets while maintaining quality standards.
  • Leader: You have experience leading and managing teams, ideally within employment services.
  • Empathetic: You understand the unique challenges faced by clients seeking employment and the support they need.
  • Tech-Savvy: You are proficient in CRM systems, data management, and communication tools.
  • Ambitious: You are driven to grow professionally, with a strong focus on team and individual success.
  • Experience: You have at least a year's experience in team leadership within employability or skills sectors, and IAG Level 3 qualification or equivalent.
Our Values:
  • Be Ambitious: You show determination and innovation in your approach.
  • Be Inspiring: You inspire responsibility through your daily actions.
  • Be Proud: You take pride in your daily achievements and want to support your local community.
  • Be Considerate: You collaborate well in an inclusive environment.
  • Own It: You own your attitude, motivation, and actions.
Our Promise to You:

We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing. As part of the Get Set UK team, you'll enjoy:

  • Competitive salaries that appreciate your hard work and dedication.
  • Comprehensive pension schemes designed for your future security.
  • Healthcare packages that prioritise your wellbeing.
  • Gym memberships to support your physical health and mental clarity.
  • An inclusive employee forum where your voice is heard and valued.
  • Continuous training and development opportunities to help you grow and succeed.