Senior In-Service Support Engineer

6 days ago

Loudwater, Buckinghamshire, United Kingdom Ultra Full time
Job Title: Senior In-Service Support Engineer

Ultra Maritime is seeking a highly skilled Senior In-Service Support Engineer to join our team. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to enable them to achieve mission success, 24/7/365, anywhere in the world.

Key Responsibilities:
  • Support the delivery of our In-Service support obligations, working closely with the Project Manager, Project Engineering Lead, System Design Authority and our customers and users
  • Ensure support project approaches remain relevant and in line with Defence Standards and other policies as identified in customer contracts
  • Provide a proactive response to emerging technical issues, including customer fault reports and technical queries
  • Work closely with the rest of the engineering team to develop solutions that are technically and commercially acceptable
  • Manage and monitor system performance, conducting root cause analysis of faults and seeking opportunities to improve the in-service delivery performance of our products
  • Define and lead the implementation of programmes of inspection and preventative maintenance
  • Ensure that customer equipment remains safe and suitable for continued service
  • Coordinate and cooperate with the field support team to conduct equipment defect investigations, surveys, integration, and acceptance testing
  • Manage Integrated Logistics Support documentation and Implementing change requests as required
  • Highlight resource conflicts or constraints to engineering management
  • Produce estimates for new engineering work (e.g., redesign, obsolescence) and planning the work
  • Instil Engineering best practices and processes to enhance engineering excellence and promote continuous improvement
  • Implement the obsolescence strategies for a product line
Requirements:
  • A Bachelor's degree or higher diploma in a Management, Asset Management, Logistics, Science, Technology, Engineering, or related disciplines. A suitable level of experience in engineering would be considered if no formal qualifications are available
  • Significant experience in Defence engineering and/or Logistics and/or as a senior engineer throughout the Integration, Test, and In-Service phase of the lifecycle
  • Provided leadership and worked in the management of the latter aspects of the CADMID/T cycle
  • Demonstrated the ability to plan and execute support tasks on engineering projects
  • Shown an awareness of engineering project management principles (e.g., work package, dependency, and risk management)
  • Multiple examples of times when you have worked under tight time constraints, in challenging contexts
  • A background working with maritime equipment would be a bonus
Personal Attributes:
  • A detail-oriented problem solver, with a passion for supporting the customer
  • Display excellent interpersonal skills with a talent for rapidly building rapport with a broad range of internal and external customers from diverse backgrounds
  • Possess excellent organisational and management skills
  • Take personal responsibility for the quality and timeliness of your work, management, and technical decisions, as well as that of other staff working for you on a project/work package
  • Have the willingness to mentor, motivate and encourage junior members of the team, to allow their own competency level to improve
  • Demonstrate excellent people and stakeholder management skills, report writing and attention to detail
  • Cooperate well with others to achieve outstanding outcomes
  • Hold or be capable of achieving Security Clearance (SC) or higher with no caveats
  • Possess a full driving license
Benefits:
  • Optional 9 day fortnight
  • TOIL
  • Flexible working hours
  • 1pm finish on a Friday
  • Annual bonus
  • Hybrid working for certain job roles
  • Casual dress
  • 25 days holiday
  • Christmas shut down
  • Option to buy or sell holiday
  • Option to purchase private health care, dental, critical illness etc via salary sacrifice
  • Reward hub - discounts at over 200 online stores
  • 4 x annual salary life cover
  • Pension starting at 5% Employer / 4% Employee

Ultra Maritime is an equal opportunities employer that values diversity, inclusion, equity and equality. We promote a workplace that welcomes people from all backgrounds and cultures; believing that this will increase our diversity of thinking, and ultimately ensure we continue delivering on our commitments to our customers.

We do not discriminate based on race, religion, colour, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status and welcome applications from all candidates.

  • Senior In-Service Support Engineer

    3 days ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    Job DescriptionUltra Maritime is seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to enable them to achieve mission success, 24/7/365, anywhere in the...

  • Senior In-Service Support Engineer

    4 days ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    Job DescriptionUltra Maritime is seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to enable them to achieve mission success, 24/7/365, anywhere in the...

  • Senior In-Service Support Engineer

    1 week ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to enable them to achieve mission success, 24/7/365, anywhere in the...

  • Senior In-Service Support Engineer

    1 week ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to enable them to achieve mission success, 24/7/365, anywhere in the...

  • Senior In-Service Support Engineer

    2 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to ensure mission success, 24/7/365, anywhere in the world.Key...

  • Senior In-Service Support Engineer

    2 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to ensure mission success, 24/7/365, anywhere in the world.Key...

  • Senior In-Service Support Engineer

    2 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to ensure mission success, 24/7/365, anywhere in the world.Key...

  • Senior In-Service Support Engineer

    2 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to ensure mission success, 24/7/365, anywhere in the world.Key...

  • Senior In-Service Support Engineer

    2 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to ensure mission success, 24/7/365, anywhere in the world.Key...

  • Senior In-Service Support Engineer

    2 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to ensure mission success, 24/7/365, anywhere in the world.Key...

  • Senior In-Service Support Engineer

    3 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our Defence Support team, you will be responsible for providing expert support to our customers and ensuring the delivery of our In-Service support obligations.Key ResponsibilitiesSupport Delivery: Work...

  • Senior In-Service Support Engineer

    3 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our team at Ultra Maritime. As a key member of our Defence Support team, you will be responsible for providing expert support to our customers and ensuring the delivery of our In-Service support obligations.Key ResponsibilitiesSupport Delivery: Work...

  • Senior In-Service Support Engineer

    3 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our Defence team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to enable them to achieve mission success, 24/7/365,...

  • Senior In-Service Support Engineer

    3 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Ultra Full time

    About the RoleWe are seeking a highly skilled and experienced Senior In-Service Support Engineer to join our Defence team at Ultra Maritime. As a key member of our In-Service Support team, you will be responsible for providing back-office engineering support to our field service teams and end users to enable them to achieve mission success, 24/7/365,...

  • In-Service Support Specialist

    3 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Innovate Recruitment Ltd Full time

    Job Opportunity: In-Service Support EngineerAbout the Role:We are seeking a highly skilled In-Service Support Engineer to join our team at Innovate Recruitment Ltd. As an In-Service Support Engineer, you will play a critical role in supporting our field-service team and delivering exceptional service to our global customer base.Key Responsibilities:Support...

  • In-Service Support Specialist

    3 weeks ago

    Loudwater, Buckinghamshire, United Kingdom Innovate Recruitment Ltd Full time

    Job Opportunity: In-Service Support EngineerAbout the Role:We are seeking a highly skilled In-Service Support Engineer to join our team at Innovate Recruitment Ltd. As an In-Service Support Engineer, you will play a critical role in supporting our field-service team and delivering exceptional service to our global customer base.Key Responsibilities:Support...

  • In-Service Support Specialist

    2 days ago

    Loudwater, Buckinghamshire, United Kingdom Innovate Recruitment Ltd Full time

    Job Title: In-Service Support EngineerAn exciting opportunity has arisen for an In-Service Support Engineer to join our team at Innovate Recruitment Ltd. As a key member of our global customer support team, you will be responsible for delivering exceptional support to our clients across the UK, USA, Australia, Canada, and India.Key Responsibilities:Support...

  • In-Service Support Specialist

    3 days ago

    Loudwater, Buckinghamshire, United Kingdom Innovate Recruitment Ltd Full time

    Job Title: In-Service Support EngineerAn exciting opportunity has arisen for an In-Service Support Engineer to join our team at Innovate Recruitment Ltd. As a key member of our global customer support team, you will be responsible for delivering exceptional support to our clients across the UK, USA, Australia, Canada, and India.Key Responsibilities:Support...

  • In-Service Support Specialist

    6 hours ago

    Loudwater, Buckinghamshire, United Kingdom Innovate Recruitment Ltd Full time

    Job Title: In-Service Support EngineerAn exciting opportunity has arisen for an In-Service Support Engineer to join our team at Innovate Recruitment Ltd. As a key member of our global support team, you will be responsible for providing technical support to our customers across the UK, USA, Australia, Canada, and India.Key Responsibilities:Support the...

  • In-Service Support Specialist

    7 hours ago

    Loudwater, Buckinghamshire, United Kingdom Innovate Recruitment Ltd Full time

    Job Title: In-Service Support EngineerAn exciting opportunity has arisen for an In-Service Support Engineer to join our team at Innovate Recruitment Ltd. As a key member of our global support team, you will be responsible for providing technical support to our customers across the UK, USA, Australia, Canada, and India.Key Responsibilities:Support the...