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Business Operations Assistant

2 months ago

Chertsey, Surrey, United Kingdom UKME Mission Enterprise Ltd Full time

Office Assistant

Seasonal Position

Location: Surrey

Compensation: £14 per hour


This position requires 5 out of 7 days with flexible hours during peak periods.

At UKME Mission Enterprise Ltd, we are committed to delivering a premium concierge experience to our esteemed clientele. Our focus is on ensuring that the properties we manage are maintained to the highest standards.

This role presents an exciting opportunity for a skilled individual eager to embrace a new challenge within a dynamic and high-achieving team, recognized for its exceptional service delivery.

Key Responsibilities
  • Oversee the office procurement system, engaging with suppliers for bulk orders and securing favorable pricing.
  • Maintain a detailed record of suspended transactions with suppliers to ensure accurate allocation to each client.
  • Promptly forward items received in the office to the respective clients.
  • Keep an updated inventory log.
  • Occasionally visit stores to source and purchase items as needed.
  • Monitor stock levels to ensure items are utilized before reordering.
  • Coordinate with the Office Manager regarding unfulfilled orders.
  • Consolidate credit card statements and ensure proper documentation is attached.
  • Manage the filing of contracts, receipts, delivery notes, and other essential documents.
  • Receive deliveries and verify their accuracy.
  • Ensure received goods are marked off on order forms and filed correctly.
  • Verify the authenticity of invoices and ensure all totals are accurate.
  • Check for duplicate invoices.
  • Ensure invoices are approved through the appropriate channels and forwarded as necessary.
  • Log mobile phones accurately for client use.
  • Carefully pack and organize shipping of items to clients.
  • Identify and pack hazardous materials separately from safe items.
  • Make restaurant reservations and coordinate takeout orders as needed.
  • Assist with event planning, including design concepts, order placements, and day-of setup and breakdown.
  • Arrange transportation, drivers, and security as requested.
  • Maintain a tidy and organized workspace at all times.
  • Perform word processing, filing, and other relevant administrative tasks, including accurate job logging in the company system.
  • Execute any other reasonable requests from management.
  • Uphold a professional demeanor while interacting with clients, colleagues, and external partners, with a strong emphasis on confidentiality.
  • Deliver exceptional customer service to all visitors and callers.
  • Ensure a consistently professional approach, particularly regarding confidentiality.
  • Regularly communicate with colleagues, supervisors, and managers to ensure efficient service delivery.
  • Provide a customer-focused service to both the company and clients.
  • Cover for colleagues during their absence.
  • Adhere to all company policies and procedures, especially concerning health and safety.
  • Perform any additional duties as required.
Knowledge, Experience, Skills, and Abilities
  • Prior experience in office administration.
  • Experience in processing invoices and managing stock control.
  • Proficient IT skills, particularly with MS Office applications, including Word, Excel, and Outlook.
  • Strong numerical aptitude.
Personal Attributes
  • Highly conscientious and detail-oriented.
  • Excellent time management, organizational, and planning skills.
  • Strong written and verbal communication skills across all levels.
  • Enthusiastic, self-motivated, and able to take initiative.
  • Flexible and adaptable to changing circumstances.
  • Able to work effectively under pressure and meet tight deadlines.
  • Reliable and punctual.
  • Professional appearance and demeanor.
  • Capable of working both independently and as part of a team.
  • Maintains confidentiality and discretion.
  • Follows instructions accurately and cooperatively.
  • Logical and systematic in approach.
  • Skilled in multitasking and managing various projects simultaneously.
  • Exemplary customer service skills with a professional telephone manner.

We look forward to your application.