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Retail Store Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Store Manager to join our team at Recruitment Group. As a Store Manager, you will be responsible for leading a team of sales assistants and supervisors to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Drive Sales: Develop and implement strategies to increase sales and revenue growth.
- Drive Exceptional Customer Service: Ensure that all customers receive a high level of service and support.
- Effective Stock Management: Manage stock levels, inventory, and merchandise to ensure optimal sales and customer satisfaction.
- Complete Daily and Weekly Trade Reports: Provide feedback to the head office team on sales performance, customer feedback, and other relevant metrics.
- Train and Develop Store Team: Provide ongoing training and development opportunities to ensure that the store team has the skills and knowledge needed to deliver exceptional customer service and drive sales growth.
- Maintain Brand Standards: Ensure that the store is maintained to the highest standards, including visual merchandising, store layout, and overall appearance.
- Support the Delivery of Company Initiatives: Work closely with the head office team to implement company-wide initiatives and programs.
- Lead a Team: Lead a team of sales assistants and supervisors to achieve sales and customer service goals.
Requirements:
- Previous Retail Experience: A minimum of 1 year of retail experience is preferred, but not essential.
- Passionate about Delivering Exceptional Service: A genuine passion for delivering exceptional customer service and a commitment to exceeding customer expectations.
- Flexible and Adaptable: The ability to work in a fast-paced environment and adapt to changing circumstances.
- Proactive and Able to Problem-Solve: A proactive approach to problem-solving and a willingness to take initiative.
- Strong Communication Skills: Excellent communication skills, both written and verbal.