Culinary Operations Supervisor
4 weeks ago
Culinary Operations Supervisor - Bury St Edmunds
Overview
The National Trust is celebrated for its exceptional food and hospitality services. We operate numerous cafes across England, Wales, and Northern Ireland, and we are seeking a Culinary Operations Supervisor to enhance our team.
In this role, you will oversee the daily operations of our three outlets while collaborating with the management team to drive business growth. Given our rural location, please consider your transportation options when contemplating this position.
Employee Benefits: We prioritize your well-being and aim to support your personal and professional goals. Our benefits package includes options for saving for your future, discounts on groceries, and promoting a healthy work-life balance. Typical working hours are from 9 AM to 5 PM, with no evening or split shifts required. Please review our comprehensive benefits package below.
Work Hours: 37.5 hours per week
Compensation: £23,400 per annum
Contract Duration: Fixed Term Contract until the end of December 2024.
For this position, candidates will complete an online assessment to showcase their strengths and suitability for the role.
Work Environment
To gain insight into the experience of working within our food and beverage team at the National Trust, we encourage you to view our informative video.
Key Responsibilities
As a Culinary Operations Supervisor, you will provide daily support to your team, ensuring exceptional service for all patrons. This dynamic environment requires adaptability and a proactive approach.
Your primary focus will be front-of-house interactions, serving food and beverages directly to customers. A passion for customer service, a positive attitude, and a commitment to excellence are essential for success in this role.
Attention to detail is crucial; you will ensure that displays and signage are accurate and visually appealing. Additionally, you may assist the kitchen team with food preparation as needed.
You will also play a vital role in onboarding and training new team members, fostering a culture of outstanding service and memorable experiences.
We provide comprehensive training, including food safety and allergen awareness, along with opportunities for further professional development.
Candidate Profile
While prior experience is not mandatory, we welcome applicants who are:
• Friendly and adaptable, with a positive outlook.
• Eager to learn and grow within the role.
• Excellent communicators who prioritize customer satisfaction.
• Knowledgeable about health and safety standards.
• Problem solvers capable of leading and supporting a team effectively.
Benefits Overview
The National Trust embodies the principle of 'For everyone, for ever.' We are dedicated to fostering an inclusive culture where diversity is celebrated. We strive to ensure our workforce reflects the communities we serve, and we value the unique perspectives each individual brings.
• Generous pension scheme of up to 10% of basic salary
• Complimentary access to National Trust locations for you, a guest, and your children (under 18)
• Rental deposit assistance program
• Season ticket loan options
• Electric vehicle leasing opportunities
• Employee discounts on various services, including gym memberships and shopping
• Up to 32 days of holiday, based on length of service, plus a holiday purchase scheme
• Flexible working arrangements where feasible
• Employee assistance program
• Free parking at most National Trust locations
For more information about the benefits we offer, please explore our detailed benefits guide.
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