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Lead Technical Support Specialist

2 months ago

Filton, South Gloucestershire, United Kingdom westlakesrecruit Full time

Westlakes Recruit is seeking a Senior Support Engineer for Technical Solutions to join our team on a permanent basis. This role is essential in providing expert assistance in Filton, Bristol.

Key Responsibilities:

  • Delivering specialized expertise in addressing engineering inquiries from client partners regarding the design, safety, maintenance, and operation of installed equipment and systems.
  • Establishing and nurturing relationships with partners to facilitate effective communication.
  • Conducting technical reviews of proposed support documentation to ensure client acceptance prior to publication.
  • Working autonomously as well as collaboratively within the Support Engineering Team, attending and contributing to various stakeholder meetings.
  • Identifying and managing information to support processes and oversee the Database, providing outputs for review.

Required Skills and Experience:
Essential:

  • HNC or equivalent qualification in Mechanical or Electrical Engineering, or relevant work experience.
  • Proficient in Microsoft Software Packages.
  • Prior experience in the defense sector.

Desirable:

  • Familiarity with mechanical systems and electrical power generation.

Why Choose Us:

At Westlakes Recruit, we are a people solutions organization that comprehends the intricacies of the nuclear sector and the significance of our clients' mission-critical objectives. We pride ourselves on being smarter, faster, and more agile, with a concentrated focus on nuclear, backed by profound sectoral knowledge. We proactively develop nuclear talent pools to meet our clients' needs.

As an equal opportunity employer, we welcome applications from individuals of all backgrounds, cultures, and abilities, committed to powering a diverse nuclear future.