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Service Engineer

2 months ago

London, Greater London, United Kingdom Mitsubishi Heavy Industries Full time

Job Title: Service Engineer - Compressor & Steam Turbine Technical Specialist

Job Summary:

Mitsubishi Heavy Industries is seeking a highly skilled Service Engineer to join our team in the Compressor & Steam Turbine Technical Service department. As a Service Engineer, you will be responsible for providing technical support to customers in the EMEA region, including Europe, Africa, and Turkey.

Key Responsibilities:

  • Provide technical services to customers, including on-site support and troubleshooting.
  • Communicate with customers and MHI business partners to understand their needs and provide solutions.
  • Develop and implement service programs to increase sales volume of aftermarket business.
  • Collaborate with MHI engineers to provide technical support and advice.
  • Establish and maintain good communication networks with MHI business partners.

Requirements:

  • Minimum 3 years of experience as a design engineer of centrifugal compressors or steam turbines, or 2 years as an application engineer of centrifugal compressors and steam turbines in the petrochemical/Oil & Gas industry, or 3 years as a field engineer of centrifugal compressors or steam turbines.
  • Mechanical Engineering or equivalent degree required.
  • Good communication skills with a superior customer focus.
  • Fluent in English and local languages.
  • Proficient experience and exposure to national and international engineering codes and standards, especially for American Petroleum Institute (API) standards.
  • Willingness to participate in continuous improvement processes.
  • Relevant experience with Petrochemical/Oil & Gas clients, products, industry standards, and the followings:
  • General policy QCD management.
  • Quick response to clients.
  • Application of experienced technology.
  • Design enhancement of minor parts based on standard design application experience with very low risk in terms of integrity, robustness, and performance.
  • Design enhancement of major key parts based on experience with moderate risk control according to analysis results for strength and performance.
  • Ability to travel (both domestic and international).