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Technical Support Specialist

1 month ago


Chester, Cheshire, United Kingdom Reed Technology Full time
Job Description

We are seeking a skilled Technical Support Specialist to join our team at Reed Technology.

Key Responsibilities:

• Provide exceptional customer service experience while managing customer expectations

• Provision hardware and diagnose faults to ensure seamless product support

• Collaborate with internal and external stakeholders to deliver outstanding results

Requirements:

• Excellent communication and problem-solving skills

• Ability to work in a hybrid environment once trained

• Strong technical knowledge and troubleshooting skills

What We Offer:

• Competitive salary of £25K

• Opportunity to work with a leading Telecoms client in Deeside

• Collaborative and dynamic work environment

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