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Youth Support Specialist

2 months ago


StocktononTees County Durham, United Kingdom Nacro Full time £19,167
Position: Youth Support Specialist

Hours: 32 hours per week
Type: Permanent / Part-Time

Nacro is dedicated to providing housing, education, and support to disadvantaged young individuals and adults. We prioritize the well-being of our employees and strive to maintain a healthy work-life balance.

Our organization is committed to assisting staff in managing personal and professional responsibilities, especially during urgent situations, by offering various leave options.

We offer a comprehensive benefits package, which includes:

  • 25 days of annual leave (plus public holidays), increasing to 30 days after five years of service.
  • An occupational sick pay scheme that exceeds statutory requirements.

If you are looking to join a dynamic and supportive team that makes a difference in the lives of those we assist, Nacro may be the right fit for you.


Role Overview:

As a Youth Support Specialist, you will collaborate with a team to manage a portfolio of properties and tenancies, delivering an intensive housing management service to a core group of individuals.

Your responsibilities will include:

  • Providing direct support to tenants in managing their tenancies.
  • Assisting with housing benefit applications and connecting them to relevant support services.
  • Conducting initial and ongoing assessments of service users to evaluate their needs and risks.
  • Working alongside the Housing Management Team to ensure proper tenancy agreements are issued and that service users understand their obligations.
  • Coordinating the procurement of furniture and goods for properties.
  • Collaborating with the Asset Management team to maintain property standards and ensure timely reporting of repairs.
  • Maximizing rent collection and adhering to the arrears management policy.

Note: A DBS check is required for this position.


Please submit your application online.