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Health Records Clerk

2 months ago


Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

NHS Scotland is a leading healthcare provider in the UK, employing a diverse workforce of over 40,000 staff across various clinical and non-clinical professions. Our organization delivers a wide range of healthcare services to a population of over 1.15 million, with a broader reach of 2.2 million when considering regional and national services.

This is a fixed-term position of 12 months, requiring a dedicated individual to support effective clinical care by providing an efficient Health Records service to patients, medical, and nursing staff. The successful candidate will ensure accurate and timely administration of patient appointments, maintain confidentiality, and securely store patient health records.

Key Responsibilities:

  • Administer and process patient appointments for outpatient clinics, day cases, and inpatient admissions
  • Maintain accurate and up-to-date patient health records, both electronic and paper-based
  • Ensure confidentiality and security of patient information
  • Provide administrative, clerical, and receptionist services to support clinical care
  • Maintain patient demographic and administrative data through regular checking and updating of the patient management system

Requirements and Skills:

  • 3 standard grades or equivalent, with one being English or good general education, coupled with good office experience
  • Previous clerical experience required
  • Computer literacy with good keyboard skills
  • Previous reception experience, along with good communication skills
  • Prior experience of using a Patient Management System (PMS) would be desirable

NHS Scotland is committed to being a Forces Friendly Employer, supporting applications from across the Armed Forces Community. We recognize military skills, experience, and qualifications during the recruitment and selection process.

We promote a culture of inclusion across our organization, encouraging applications from all sections of the community. NHS Scotland is reducing its full-time working week from 37.5 to 37 hours per week from 1 April 2024, with no change in pay. This reduction will also be applied pro rata for part-time staff.