Current jobs related to Application Support Manager - Sheffield, Sheffield - Intellect Group

  • Application Support Specialist

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Job DescriptionJob Title: Application Support Analyst/Software Support AnalystJob Summary: We are seeking an experienced Application Support Analyst/Software Support Analyst to join our team. The successful candidate will provide technical support and troubleshooting for our in-house developed applications, working closely with the implementation teams and...

  • Application Support Specialist

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Job DescriptionJob Title: Application Support Analyst/Software Support AnalystJob Summary: We are seeking an experienced Application Support Analyst/Software Support Analyst to join our team. The successful candidate will provide technical support and troubleshooting for our in-house developed applications, working closely with the implementation teams and...

  • Support Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Creative Support Full time

    Join Our Team as a Support CoordinatorWe are seeking a highly motivated and compassionate Support Coordinator to lead our innovative supported living service in Sheffield. As a key member of our team, you will be responsible for providing effective, active support to our clients, empowering them to improve their quality of life and realise their hopes,...

  • Support Coordinator

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Creative Support Full time

    Join Our Team as a Support CoordinatorWe are seeking a highly motivated and compassionate Support Coordinator to lead our innovative supported living service in Sheffield. As a key member of our team, you will be responsible for providing effective, active support to our clients, empowering them to improve their quality of life and realise their hopes,...

  • Application Support Specialist

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Unlock Your Potential in Application SupportThis is an exciting opportunity to join a global manufacturing and engineering firm with multiple sites across the UK. As a key member of the IT Department, you will be responsible for providing top-notch support to end-users on our industry-specific ERP system.Key Responsibilities:• Provide expert-level support...

  • IT Hardware and Applications Support Specialist

    2 months ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Job Summary:We are seeking an experienced IT Hardware and Applications Support contractor to join our team at Interface Recruitment UK. As a key member of our IT department, you will be responsible for providing technical support and maintenance services to our clients.Key Responsibilities:End User Support: Provide first and second-line technical support to...

  • Support Worker

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Choice Support Full time

    About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team in Sheffield. As a Support Worker, you will play a vital role in supporting individuals with their daily lives, promoting their independence, and enhancing their overall well-being.Key ResponsibilitiesProvide person-centered support to individuals, promoting their...

  • IT and Applications Support Specialist

    6 days ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Key Responsibilities:Providing End User Support: Assist UK site users with technical issues using the ticket system, with 1st and 2nd level support available locally and 3rd level support provided by global IT.Software Deployment: Assign Microsoft Endpoint Configuration Manager (SCCM) software to UK clients.Technical Media Support: Support users with...

  • Support Professional

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Creative Support Ltd Full time

    Job Title: Support WorkerCreative Support Ltd is seeking a dedicated and compassionate Support Worker to join our team in Sheffield. As a Support Worker, you will play a vital role in providing person-centred support to individuals with learning disabilities, enabling them to lead fulfilling and happy lives.Key Responsibilities:Providing personal care and...

  • Support Professional

    4 weeks ago

    Sheffield, Sheffield, United Kingdom Creative Support Ltd Full time

    Job Title: Support WorkerCreative Support Ltd is seeking a dedicated and compassionate Support Worker to join our team in Sheffield. As a Support Worker, you will play a vital role in providing person-centred support to individuals with learning disabilities, enabling them to lead fulfilling and happy lives.Key Responsibilities:Providing personal care and...

  • Senior Support Worker

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Creative Support Ltd Full time

    Senior Support WorkerWe are seeking a dedicated and compassionate Senior Support Worker to join our team in Sheffield. Our service provides support to individuals with learning disabilities and mental health needs, living in supported living services across the city.Key Responsibilities:Coordinate person-centred services to meet the needs of service...

  • Senior Clinical Applications Manager

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Practicus Full time

    NHS Clinical Applications Leadership OpportunityWe are seeking an experienced Clinical Applications Lead to manage the clinical applications team, focusing on the Cerner Millennium EPR system. This is an exciting opportunity to drive forward digital transformation and improve patient care within a NHS Trust in the South East.Key Responsibilities:Lead the...

  • Senior Support Worker

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Creative Support Ltd Full time

    We are seeking a dedicated and compassionate Senior Support Worker to join our team in Sheffield. Our service provides vital support to individuals with learning disabilities and mental health needs, living in supported living services across the city.This is a fantastic opportunity to make a real difference in the lives of our service users. As a Senior...

  • Senior Support Worker

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Creative Support Ltd Full time

    We are seeking a dedicated and compassionate Senior Support Worker to join our team in Sheffield. Our service provides vital support to individuals with learning disabilities and mental health needs, living in supported living services across the city.This is a fantastic opportunity to make a real difference in the lives of our service users. As a Senior...

  • Application Support Specialist

    5 days ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Bespoke ERP Software Support OpportunityThis role presents a unique chance to support end users on a completely bespoke ERP system.Key ResponsibilitiesDeliver comprehensive training on the full operation of the company software and internal systemsInvestigate and resolve end-user and data issuesDevelop a thorough understanding of business flows and data flow...

  • Application Support Specialist

    1 month ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    ERP Support Role - Sheffield - Training ProvidedThis is an exciting opportunity to join a global manufacturing and engineering firm with multiple sites across the UK. The IT Department is a global team with technicians and support based at various sites, requiring strong communication skills and flexibility.Key Responsibilities:To provide end-user support on...

  • Application Support Specialist

    1 month ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    ERP Support Role - Sheffield - Training ProvidedThis is an exciting opportunity to join a global manufacturing and engineering firm with multiple sites across the UK. The IT Department is a global team with technicians and support based at various sites, requiring strong communication skills and flexibility.Key Responsibilities:To provide end-user support on...

  • Application Support Specialist

    1 month ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    ERP Support Role - Sheffield - Training ProvidedThis is an exciting opportunity to join a global manufacturing and engineering firm with multiple sites across the UK. The IT Department is a global team with technicians and support based at various sites, requiring strong communication skills and flexibility.Key Responsibilities:To provide end-user support on...

  • Application Support Specialist

    1 month ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    ERP Support Specialist OpportunityWe are seeking a skilled and flexible ERP system support specialist to join our global manufacturing and engineering firm. As a key member of our IT department, you will provide technical support to end-users on our industry-specific ERP system.Key Responsibilities:Provide training on the full operation of our company...

  • Application Support Specialist

    2 months ago

    Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time

    Global Manufacturing and Engineering Firm Seeks Support SpecialistThis is an exciting opportunity to join a global manufacturing and engineering firm with multiple sites across the UK. The IT Department is a global team with technicians and support staff based at various sites, working together to resolve issues from all locations.Role Purpose:To provide...

Application Support Manager

2 months ago

Sheffield, Sheffield, United Kingdom Intellect Group Full time

Job Title: Application Support Manager - Technical Lead

Job Summary:

We are seeking an experienced Application Support Manager to join our team at Intellect Group. As the Application Support Manager, you will be responsible for overseeing the maintenance, support, and optimization of our business applications, ensuring they run smoothly and effectively to support our legal professionals.

Key Responsibilities:

  • Team Leadership: Lead and manage a team of specialists to provide timely and effective support for all business-critical applications.
  • Application Management: Ensure the availability, performance, and security of applications, including practice management software, document management systems, and other legal-specific tools.
  • Stakeholder Engagement: Coordinate with various departments to understand their application needs and provide solutions to improve productivity and efficiency.
  • Process Development: Develop and maintain application support processes, documentation, and training materials for end-users.
  • Issue Resolution: Act as the primary point of contact for escalated application issues and manage their resolution within agreed SLAs.
  • Vendor Management: Collaborate with third-party vendors to manage application upgrades, patches, and changes.
  • Root Cause Analysis: Conduct root cause analysis for recurring incidents and implement proactive measures to prevent future occurrences.
  • Security Compliance: Work closely with the IT Security team to ensure that applications comply with data protection and cybersecurity policies.
  • Project Participation: Participate in IT projects, providing expertise on application integration, deployment, and testing.
  • Reporting: Prepare regular reports on application performance, support activities, and team performance for senior management.

Requirements:

  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: 5+ years of experience in application support, with at least 2 years in a managerial or team lead role, preferably within a law firm or professional services environment.
  • Technical Knowledge: Strong knowledge of legal applications (e.g., iManage, Elite 3E, Aderant, NetDocuments, or similar).
  • Leadership Skills: Experience managing a team and driving continuous improvement in support processes.
  • Problem-Solving Skills: Excellent problem-solving skills with the ability to prioritize and manage multiple tasks.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
  • Adaptability: Ability to work under pressure and handle complex issues in a fast-paced environment.