Client Relations Specialist

3 weeks ago

Lewes, East Sussex, United Kingdom Mayo Wynne Baxter Llp Full time

The New Enquiries Team is essential in delivering outstanding service to our clients. They serve as the initial point of contact, managing all inquiries received by the firm from various channels, including live chat, email, telephone, and website sources.

This role presents an exciting opportunity to be part of a dynamic team.


Key Responsibilities:
  • Serve as the primary contact for all inquiry channels, including telephone, email, website forms, and live chat.
  • Ensure all inquiries are addressed promptly, adhering to the firm's Service Level Agreement.
  • For specific types of inquiries, provide estimates to potential clients while maintaining a professional and friendly demeanor.
  • For inquiries that require further assistance, direct them to the appropriate department contacts.
  • Accurately record and update data regarding client details, potential work types, requirements, estimates, objections, and conversions for internal analysis.
  • Create leads in the internal system to document potential work inquiries from all sources.
  • Communicate effectively with legal departments regarding new inquiries, ensuring timely updates and outcomes are recorded.
  • Handle all incoming telephone calls efficiently and courteously, directing them to the appropriate teams or individuals as per the firm's protocols.

Qualifications:
  • Proven experience in an administrative role within a professional environment.
  • Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
  • Strong verbal and written communication skills.
  • High level of efficiency, accuracy, and organizational skills in task execution.
  • Ability to work collaboratively as part of a team.
  • Commitment to exceeding expectations and delivering the highest standards of service.

We are committed to fostering a diverse workforce and encourage individuals from all backgrounds to consider joining our team. We promote inclusivity and equitable treatment for all.

We are dedicated to making reasonable adjustments for applicants and employees with disabilities, so please inform us of any specific needs or requirements you may have.

  • Media Relations Specialist

    3 weeks ago

    Lewes, East Sussex, United Kingdom Sussex Police Full time

    Position Overview Join our dynamic Media and Communications Division as a News and Media Officer. This full-time, permanent role is essential in enhancing public understanding and confidence in our services. Key Responsibilities Develop engaging news stories and multimedia content that aligns with the operational goals of the organization. Monitor media...

  • Weekend Client Support Specialist

    2 weeks ago

    Lewes, East Sussex, United Kingdom Home Instead Full time

    About Home Instead Home Instead is a leading provider of in-home care services, dedicated to enhancing the lives of seniors and individuals with special needs. Weekend Care Professional Role We are seeking compassionate and reliable Weekend Community Care Professionals to provide essential support and companionship to our clients. As a Weekend Client...

  • Weekend Client Support Specialist

    3 days ago

    Lewes, East Sussex, United Kingdom Home Instead Full time

    About Home Instead Home Instead is a leading provider of in-home care services, dedicated to enhancing the lives of seniors and individuals with special needs. Weekend Care Professional Role We are seeking compassionate and reliable Weekend Community Care Professionals to provide essential support and companionship to our clients. As a Weekend Client...

  • Care Support Specialist

    1 day ago

    Lewes, East Sussex, United Kingdom Home Care Direct Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Support Specialist to join our team at Home Care Direct. As a Care Support Specialist, you will play a vital role in providing exceptional care and support to our clients, ensuring their safety and well-being at all times.Key ResponsibilitiesProvide continuous supervision, care, and support...

  • Care Support Specialist

    2 days ago

    Lewes, East Sussex, United Kingdom Home Care Direct Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Support Specialist to join our team at Home Care Direct. As a Care Support Specialist, you will play a vital role in providing exceptional care and support to our clients, ensuring their safety and well-being at all times.Key ResponsibilitiesProvide continuous supervision, care, and support...

  • Sign Build Specialist

    2 days ago

    Lewes, East Sussex, United Kingdom Terry Parris Associates Full time

    Job SummaryWe are seeking a highly skilled Sign Build Specialist to join our team at Terry Parris Associates. As a leading recruitment agency, we are proud to partner with a world-renowned manufacturer in the public transport industry.About the RoleThe successful candidate will be responsible for overseeing the design and development of signs, as well as...

  • Sign Build Specialist

    2 days ago

    Lewes, East Sussex, United Kingdom Terry Parris Associates Full time

    Job SummaryWe are seeking a highly skilled Sign Build Specialist to join our team at Terry Parris Associates. As a leading recruitment agency, we are proud to partner with a world-renowned manufacturer in the public transport industry.About the RoleThe successful candidate will be responsible for overseeing the design and development of signs, as well as...

  • Workplace Support Specialist

    4 days ago

    Lewes, East Sussex, United Kingdom Mayo Wynne Baxter Full time

    About the RoleWe are seeking a highly organized and detail-oriented Workplace Support Specialist to join our team at Mayo Wynne Baxter. As a key member of our client services team, you will play a vital role in ensuring the smooth operation of our office and providing exceptional support to our clients.Key ResponsibilitiesClient Support: Provide exceptional...

  • Workplace Support Specialist

    3 days ago

    Lewes, East Sussex, United Kingdom Mayo Wynne Baxter Full time

    About the RoleWe are seeking a highly organized and detail-oriented Workplace Support Specialist to join our team at Mayo Wynne Baxter. As a key member of our client services team, you will play a vital role in ensuring the smooth operation of our office and providing exceptional support to our clients.Key ResponsibilitiesClient Support: Provide exceptional...

  • Workplace Support Specialist

    4 days ago

    Lewes, East Sussex, United Kingdom Mayo Wynne Baxter Full time

    About the RoleWe are seeking a highly organized and detail-oriented Workplace Support Specialist to join our team at Mayo Wynne Baxter. As a key member of our client services team, you will play a vital role in ensuring that our clients receive exceptional support and service.Key ResponsibilitiesProvide exceptional support to clients and colleagues, ensuring...

  • Electronics Manufacturing Specialist

    2 days ago

    Lewes, East Sussex, United Kingdom Personnel Selection Full time

    **Job Summary**Personnel Selection is seeking a skilled Electronics Manufacturing Specialist to join our team. As an Electronics Manufacturing Specialist, you will be responsible for the assembly and production of electronic components.**Key Responsibilities:**Assemble and manufacture electronic components with attention to detail and quality.Operate hand...

  • Electronics Manufacturing Specialist

    1 day ago

    Lewes, East Sussex, United Kingdom Personnel Selection Full time

    **Job Summary**Personnel Selection is seeking a skilled Electronics Manufacturing Specialist to join our team. As an Electronics Manufacturing Specialist, you will be responsible for the assembly and production of electronic components.**Key Responsibilities:**Assemble and manufacture electronic components with attention to detail and quality.Operate hand...

  • Specialist Registrar

    19 hours ago

    Lewes, East Sussex, United Kingdom National Locums Full time

    We are seeking a highly skilled General Surgery Specialist Registrar to join our team at National Locums. As a key member of our locum team, you will be responsible for providing ongoing cover for our clients in various locations.Key Responsibilities:Working a full rota shift, providing high-quality patient care and contributing to the smooth operation of...

  • Specialist Registrar

    22 hours ago

    Lewes, East Sussex, United Kingdom National Locums Full time

    We are seeking a highly skilled General Surgery Specialist Registrar to join our team at National Locums. As a key member of our locum team, you will be responsible for providing ongoing cover for our clients in various locations.Key Responsibilities:Working a full rota shift, providing high-quality patient care and contributing to the smooth operation of...

  • IT Support Specialist

    3 weeks ago

    Lewes, East Sussex, United Kingdom East Sussex County Council Full time

    Are you passionate about technology and customer service? We are seeking a dedicated IT Support Specialist to join our dynamic team at East Sussex County Council. Our organization is committed to enhancing the efficiency of our services through innovative technology solutions. The IT&D Service Hub Team plays a crucial role in providing first-line support to...

  • Care Support Specialist

    2 days ago

    Lewes, East Sussex, United Kingdom Home Care Direct Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Support Specialist to join our team at Home Care Direct. As a Care Support Specialist, you will play a vital role in providing exceptional care and support to our clients, ensuring their safety and well-being at all times.Key ResponsibilitiesProvide continuous supervision, care, and support...

  • Care Support Specialist

    2 days ago

    Lewes, East Sussex, United Kingdom Home Care Direct Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Support Specialist to join our team at Home Care Direct. As a Care Support Specialist, you will play a vital role in providing exceptional care and support to our clients, ensuring their safety and well-being at all times.Key ResponsibilitiesProvide continuous supervision, care, and support...

  • Marketing Specialist/Lead Specialist

    3 weeks ago

    Lewes, East Sussex, United Kingdom Search Full time £30,000 - £35,000

    Position Overview:We are seeking a motivated Marketing Specialist to join our dynamic Marketing Team. This role is essential in driving our marketing initiatives and enhancing our brand presence.Key Responsibilities:Project Management: Plan and execute various marketing projects, including the management of the social media calendar and the continuous...

  • Medical Specialist

    17 hours ago

    Lewes, East Sussex, United Kingdom National Locums Full time

    We are seeking a highly skilled Medical Specialist to provide ongoing medical coverage for our client in a dynamic and supportive environment.Key Responsibilities:Work a full rota shift, providing exceptional patient care and medical expertiseCollaborate closely with a talented team of medical professionals, including SHO's, SpR's, and ConsultantsEnjoy...

  • Medical Specialist

    20 hours ago

    Lewes, East Sussex, United Kingdom National Locums Full time

    We are seeking a highly skilled Medical Specialist to provide ongoing medical coverage for our client in a dynamic and supportive environment.Key Responsibilities:Work a full rota shift, providing exceptional patient care and medical expertiseCollaborate closely with a talented team of medical professionals, including SHO's, SpR's, and ConsultantsEnjoy...