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Lead Residential Services Coordinator

2 months ago

London, Greater London, United Kingdom Rendall & Rittner Full time

Join Our Team as a Lead Residential Services Coordinator

Are you ready to embrace a fulfilling challenge? At Rendall & Rittner, a distinguished Residential Leasehold Property Management firm, we are seeking a Lead Residential Services Coordinator. This role presents an exceptional career opportunity with an attractive compensation package.

Position: Lead Residential Services Coordinator

Working Hours: 4 days on, 4 days off

Salary: Competitive salary based on experience

Contract: Permanent position offering stability and opportunities for advancement.

Why Choose Rendall & Rittner?

  • Reputable Company: Be part of an esteemed organization recognized for its top-tier property management services.
  • Career Advancement: We prioritize your professional growth with fully funded training initiatives.
  • Exclusive Benefits: Access unique savings on entertainment, travel, dining, shopping, health, and fitness.
  • Attractive Compensation: Enjoy a competitive salary along with discretionary bonuses.
  • Time Off: Benefit from 16 days of holiday in addition to national holidays.
  • Additional Earnings: Optional overtime opportunities available across our portfolio.
  • Professional Appearance: A uniform is provided to maintain a polished and professional look.
  • Collaborative Environment: Join a supportive team where relationships and teamwork are valued.
  • Pension Scheme: Secure your future with our comprehensive pension plan.
  • Support Services: Access Employee Assistance Programs (EAP) for assistance with family, health, financial, and work-related matters.

Role Overview:

This position will be based at a luxurious residential development, featuring a range of amenities designed for comfort and convenience.

Key Responsibilities:

  • Foster a positive and secure environment for residents, guests, and team members.
  • Exemplify outstanding customer service, inspiring and leading the team.
  • Proactively enhance the performance of the development.
  • Serve as the primary contact for all inquiries, effectively managing feedback.
  • Build strong relationships with residents, guests, and external contractors.
  • Demonstrate a history of delivering exceptional customer service and managing complaints.
  • Provide leadership to a team of at least two staff members.
  • Oversee contractor management and ensure compliance with safety protocols.
  • Make informed decisions in a fast-paced environment.
  • Possess a background in customer service-focused management.

How to Explore Opportunities:

Discover more about Rendall & Rittner and our current openings to find the right fit for your career aspirations.

Join Rendall & Rittner and elevate your career while making a meaningful impact in the property management sector.