Residential Operations Manager

4 weeks ago


London, Greater London, United Kingdom SuperCare Residential Full time

Job Title: Deputy Manager - Residential Childcare

Job Summary:

We are seeking a skilled and experienced Deputy Manager to lead the operations of a new residential children's home in South Norwood. As a key member of our team, you will work closely with the Registered Manager to oversee the existing staff and resources, ensuring the safety and well-being of young people and meeting the service's goals.

Main Responsibilities:

  • Support and supervise staff to enable them to meet the needs of the young people.
  • Undertake direct work with young people as appropriate.
  • Manage child protection concerns and complaints.
  • Work in partnership with other professionals to achieve the best outcomes for young people.
  • Ensure resources are allocated appropriately and financial records are accurately maintained.

Person Specification:

  • A good standard of literacy and numeracy.
  • NVQ 3 / Level 3 Diploma in Residential Childcare (or equivalent).
  • Residential experience.
  • Team building and supervision skills.
  • Ability to communicate both verbally and in writing.
  • Understanding of the needs of young people who have experienced trauma, including managing challenging behaviors.
  • Good organizational skills.

Why Work for SuperCare?

  • We are committed to supporting and empowering our staff to build incredible teams of caring professionals.
  • We offer a range of benefits, including private health insurance, 24/7 GP access, and a gym membership stipend.
  • We pay 20% higher than market rate and offer fully-paid support to complete your Level 3 and Level 5 NVQ's.
  • We have a pension plan with Nest and access to our company bonus scheme.


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