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Business Account Specialist
2 months ago
Locations:
The role will cover various areas, and candidates should be within a reasonable commuting distance.
Salary:
Competitive salary range with additional benefits to support personal and family needs.
Working Pattern:
Permanent | Full Time | Flexible working options available
Role Overview:
In response to our ongoing success and to align with our strategic growth plans, we are excited to announce several openings for Business Account Specialists across the UK.
This position is primarily field-based, with minimal office attendance required, as you will manage a diverse portfolio of clients.
Key Responsibilities:
- Engage with clients to address and resolve outstanding account issues and ensure timely future payments.
- Supervise the collection of overdue payments from business accounts.
- Represent the company in court to obtain entry warrants when necessary.
- Handle account inquiries and meter disputes, collaborating with customers and internal teams until resolution.
- Identify and act on opportunities for cross-selling services such as smart meters and fixed contracts.
- Occasionally assist in other regions as needed to support customer visits and warrant processes.
To be considered for this position, candidates should possess:
- Strong communication, conflict resolution, and negotiation skills, with confidence in customer interactions.
- Patience and the ability to listen actively to resolve customer issues.
- A high level of safety awareness, as the role involves working independently; safety devices and equipment will be provided.
- A valid UK driving license is essential, with a minimum of two years of driving experience due to travel requirements.
As part of SSE plc, the leading renewable electricity generator in the UK and Ireland, SSE Energy Solutions is committed to sustainable energy practices. We provide gas and electricity to businesses while investing in and developing localized flexible infrastructure to enhance energy asset performance.
Our focus is on collaborating with clients to create financially viable strategies that enhance their energy infrastructure, supporting their journey towards sustainability.
We offer a comprehensive benefits package, including generous holiday entitlement, enhanced parental leave, discounted healthcare options, and salary sacrifice car leasing, among others. For a complete overview of our benefits, please visit our careers site.
As an equal opportunity employer, we celebrate diversity and are dedicated to fostering an inclusive workplace for all employees. We welcome applications from individuals of all backgrounds and are committed to providing reasonable adjustments throughout the recruitment process.Next Steps:
All applications should be submitted online. Following the closing date, we will reach out to inform you of the outcome.
Prior to starting employment with SSE, candidates will need to complete a pre-employment screening process, which includes a basic criminal records and credit check.
