Manager of Commissioning and Field Services

3 weeks ago

Liverpool, Liverpool, United Kingdom Clarke Energy Full time
Job Overview

Company Overview:

Clarke Energy is a distinguished, global leader in the engineering, installation, and maintenance of sustainable energy solutions tailored for both front and behind-meter applications. With a reputation for excellence, we are dedicated to facilitating the global transition to net-zero emissions.

Our organizational culture is built on integrity and high ethical standards. As the foremost authorized distributor and service provider for INNIO's hydrogen-ready reciprocating engines across 29 regions, we provide unmatched expertise and support.

Our extensive offerings are bolstered by in-house design engineering, EPC (Engineering, Procurement, and Construction) project management, and industry-leading 24/7 after-sales support, ensuring the reliability and efficiency of our initiatives.

Role Summary:

The Service Department's primary objective is to maintain and support gas-powered generation facilities, whether for Power Generation, Combined Heat & Power, or Tri-generation systems. We possess the technical proficiency to support the entire Jenbacher gas engine product range and related balance of plant. Our commitment to fostering long-term customer relationships is upheld through flexible commercial agreements.

The key focus of this position is to oversee and enhance the Clarke Energy Commissioning and Field Service Support function by managing our Field Service Support and Commissioning Engineers, delivering commissioning assistance, and coordinating with project managers to provide Field Service support.

Employee Benefits:

  • Competitive salary package
  • 25 days of annual leave
  • Enhanced holiday entitlement based on tenure
  • Holiday buy and sell options
  • Company pension plan
  • Healthcare cash plan
  • Life insurance coverage
  • Employee Assistance program
  • Hybrid working arrangements
  • Recognition and rewards program
  • Investment in employee development
  • Company vehicle equipped with racking and specialized tools
  • Personal use of the vehicle
  • In-house certified training department

Key Responsibilities:

  • Oversee Clarke Energy Support and Commissioning Engineers.
  • Develop commissioning plans based on contractual obligations to integrate into project planning, identifying key milestones and labor requirements throughout the commissioning phase.
  • Maintain high standards of commissioning, ensuring compliance with UK and local gas and electrical regulations, health and safety, and environmental standards.
  • Collaborate with the Projects department to ensure efficient resource allocation for commissioning Clarke Energy installations, documenting and communicating relevant support and commissioning resources.
  • Ensure all commissioning documentation is accurately compiled and submitted promptly to the document control team.
  • Lead efforts to resolve and enhance issues related to the commissioning scope with INNIO Jenbacher or other suppliers.
  • Work with Engineering and Project departments to refine installation designs to facilitate commissioning and service operations.
  • Manage coverage for the Global Service Helpdesk through effective communication with Technical Helpdesk Engineers.
  • Guarantee adequate engineer support is available for Field Service areas as needed.
  • Complete administrative tasks to a high standard, including timesheets, service software job reports, and holiday allocations.
  • Advance the National Commissioning and Support Engineer role with current and emerging technologies to align with business development, including establishing necessary processes, qualifications, training, and tooling requirements prior to commissioning activities.
  • Ensure effective communication of high-level technical information related to commissioning and commissioning engineers within the team, ensuring thorough documentation.
  • Provide technical and managerial support to the Product Support Manager.
  • Maintain effective communication with customers, Area Service Managers, Project Managers, and the CM&U team, ensuring timely and appropriate updates on commissioning activities.
  • Facilitate and lead pre-commissioning meetings and project lessons learned sessions with the project team and Commissioning and Support Engineers.
  • Submit, track, and detail commissioning-related continuous improvement reports accurately.
  • Establish suitable processes and procedures for all commissioning activities.
  • Assist the High Voltage Authorising Engineer, Product Support Manager, and Project Commissioning Manager in managing the company's High Voltage safe systems of work.
  • Maintain accurate records and generate Support and Commissioning KPIs.

Required Technical/Professional Knowledge and Skills:

  • Technical apprenticeship or minimum HNC with relevant experience.
  • Trained as a Field Service/Commissioning Engineer.
  • Knowledge of Power Generation products.
  • Understanding of CHP systems.
  • Project Management skills.
  • Awareness of boiler operations.
  • Commercial acumen.
  • Proficient IT skills.

Candidate Profile:

Demonstrated ability to build strong relationships through effective communication.

Driven and focused on continuous improvement in all work aspects.

Exceptional organizational skills with a keen attention to detail.

Able to work independently or collaboratively under tight deadlines.

Customer-oriented to enhance the reputation of an expanding business.

Essential Qualifications:

  • Comprehensive knowledge of reciprocating engines and power generation.
  • Thorough understanding of power generation commissioning processes.
  • Good grasp of CHP, Capacity Market, and Biogas power generation processes.
  • Solid understanding of the power generation commissioning lifecycle.
  • Familiarity with High and Low Voltage Safety regulations.
  • Ability to implement sound engineering practices.
  • Capability to analyze data sets from power generation control or SCADA systems.
  • Knowledge of bus communication protocols.
  • Strong customer relationship management experience.
  • Understanding of Quality, Environmental, Safety, and Health legislation and requirements.
  • Excellent IT skills (Outlook, Excel, Word, PowerPoint).
  • Proficient technical report writing skills.

Desirable Qualifications:

  • Trained as a Jenbacher Commissioning Engineer.
  • BEng or HNC in Engineering or a related field.
  • Experience in commissioning management.

This is a full-time permanent position requiring extensive travel.

The standard working hours are Monday to Friday, totaling 40 hours, with paid overtime.

If you are seeking a career with a dynamic and growing company that values its employees as the cornerstone of its success, Clarke Energy is the ideal place for you. With opportunities spanning multiple locations worldwide, the potential for growth is limitless.

We prioritize a positive working environment where everyone is encouraged to excel. As we continue to expand, so do our opportunities. We are always on the lookout for talented individuals to join our Clarke Energy family.

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