Field Service and Commissioning Operations Manager

3 weeks ago

Liverpool, Liverpool, United Kingdom Clarke Energy Full time
Position Overview

Company Background:

Clarke Energy is a globally recognized leader in the engineering, installation, and maintenance of sustainable energy solutions tailored for both front and behind-meter applications. We are dedicated to facilitating the global transition to net-zero emissions through our high-quality initiatives.

Our organizational culture is built on principles of integrity and ethical conduct. As the foremost authorized distributor and service provider for INNIO's hydrogen-ready reciprocating engines across multiple regions, we provide unmatched expertise and assistance.

Our extensive offerings are bolstered by in-house design engineering, comprehensive project management, and exceptional 24/7 after-sales support, ensuring the dependability and effectiveness of our operations.

Role Responsibilities:

The Service Department's primary objective is to sustain and support gas-powered generation facilities, including Power Generation, Combined Heat & Power, and Tri-generation systems. We possess the technical proficiency to support the entire Jenbacher gas engine product range and related balance of plant. Our focus is on nurturing long-term customer relationships through adaptable commercial agreements.

The core responsibility of this position is to oversee and enhance the Clarke Energy Commissioning and Field Service Support division by managing our team of Field Service Support and Commissioning Engineers, offering commissioning assistance, and coordinating with project managers.

Benefits Offered:

  • Competitive salary package
  • 25 days of annual leave
  • Increased holiday entitlement based on tenure
  • Flexible holiday buy and sell options
  • Company pension plan
  • Healthcare cash plan
  • Life insurance coverage
  • Employee assistance program
  • Hybrid working arrangements
  • Recognition and rewards program
  • Investment in employee development
  • Company vehicle equipped with specialized tools
  • Personal use of the company vehicle
  • In-house certified training programs

Key Duties:

  • Supervise Clarke Energy Support and Commissioning Engineers.
  • Develop commissioning plans aligned with contractual obligations, detailing key milestones and labor requirements throughout the commissioning process.
  • Ensure compliance with UK and local gas and electrical regulations, as well as health, safety, and environmental standards during commissioning activities.
  • Collaborate with the Projects department to optimize resource allocation for commissioning Clarke Energy installations, documenting and communicating resource needs.
  • Accurately compile and submit all commissioning documentation to the document control team in a timely manner.
  • Lead efforts to address and resolve issues related to the commissioning scope from INNIO Jenbacher or other suppliers.
  • Work with Engineering and Project departments to enhance installation designs that facilitate commissioning and service operations.
  • Provide coverage for the Global Service Helpdesk as needed, coordinating with Technical Helpdesk Engineers.
  • Ensure adequate engineer support is available for Field Service operations as required.
  • Complete administrative tasks with precision, including timesheets, service software job reports, and holiday management.
  • Advance the National Commissioning and Support Engineer role by integrating current and emerging technologies to meet business needs, including establishing necessary processes, qualifications, training, and tooling requirements.
  • Facilitate effective communication of high-level technical information related to commissioning among team members and ensure proper documentation.
  • Offer technical and managerial support to the Product Support Manager.
  • Maintain effective communication with customers, Area Service Managers, Project Managers, and the CM&U team, ensuring timely updates on commissioning activities.
  • Lead pre-commissioning meetings and project lessons learned sessions with the project team and Commissioning and Support Engineers.
  • Submit, track, and detail continuous improvement reports related to commissioning activities.
  • Establish suitable processes and procedures for all commissioning tasks.
  • Assist the High Voltage Authorising Engineer, Product Support Manager, and Project Commissioning Manager in managing the company's High Voltage safety protocols.
  • Maintain accurate records and generate Support and Commissioning KPIs.

Required Knowledge and Skills:

  • Technical apprenticeship or a minimum of HNC with relevant experience.
  • Trained as a Field Service/Commissioning Engineer.
  • Knowledge of Power Generation products.
  • Understanding of Combined Heat and Power systems.
  • Project Management skills.
  • Awareness of boiler operations.
  • Commercial acumen.
  • Proficient IT skills.

Candidate Profile:

Strong relationship-building abilities with effective communication skills.

Determined and focused on driving continuous improvement across all work areas.

Excellent organizational skills with keen attention to detail.

Ability to work independently or collaboratively under tight deadlines.

Customer-oriented approach to enhance the company's reputation in a growing market.

Essential Qualifications:

  • Extensive knowledge of reciprocating engines and power generation.
  • Comprehensive understanding of power generation commissioning processes.
  • Familiarity with CHP, Capacity Market, and Biogas power generation methods.
  • Thorough understanding of the power generation commissioning lifecycle.
  • Knowledge of High and Low Voltage safety regulations.
  • Capability to implement sound engineering practices.
  • Ability to analyze data from power generation control or SCADA systems.
  • Familiarity with bus communication protocols.
  • Strong customer relationship management experience.
  • Knowledge of Quality, Environmental, Safety, and Health regulations and requirements.
  • Proficient in IT applications (Outlook, Excel, Word, PowerPoint).
  • Strong technical report writing skills.

Desirable Qualifications:

  • Trained as a Jenbacher Commissioning Engineer.
  • BEng or HNC in Engineering or a related field.
  • Experience in commissioning management.

This is a full-time permanent position requiring extensive travel. The standard working hours are Monday to Friday, totaling 40 hours per week, with opportunities for paid overtime.

If you are seeking a rewarding career with a dynamic and innovative company that values its employees, Clarke Energy is the ideal place for you. With opportunities across various locations globally, the potential for growth is limitless.

We prioritize our people and foster a positive work environment where everyone is encouraged to excel. As we expand, so do our opportunities. We are continuously looking to enhance our teams and grow the Clarke Energy family.

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