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Night Manager

2 months ago


Cobham, Surrey, United Kingdom Woodlands Park Hotel Full time

Job Summary:

We are seeking an experienced and skilled Assistant Night Manager to join our team at Woodlands Park Hotel, a stunning country house hotel set in landscaped grounds and gardens. As a key member of our management team, you will be responsible for ensuring the smooth operation of the hotel during the night shift, providing exceptional service to our guests, and maintaining the highest standards of quality and safety.

Key Responsibilities:

  • Assist the Night Manager in overseeing the night shift operations, including front desk, housekeeping, and maintenance.
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly and professionally.
  • Ensure the hotel's facilities and services are maintained to the highest standards, including the restaurant, bar, and conference and event function rooms.
  • Manage the hotel's inventory and supplies, ensuring that all necessary items are available and in good condition.
  • Collaborate with the hotel's management team to achieve business objectives and improve operational efficiency.

Requirements:

  • Previous experience as a Night Manager or in a similar role in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and external partners.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Knowledge of hotel operations, including front desk, housekeeping, and maintenance.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A dynamic and supportive work environment.
  • Live-in accommodation available for this role.