Sales Coordinator

We are seeking a highly motivated and organized Sales Coordinator to join our team at Hilton Hotels. As a Sales Coordinator, you will play a vital role in supporting the Sales team to develop future and repeat business.

• Identify new contacts, develop sales leads, and respond to sales opportunities to maximize revenue
• Understand fully the hotel amenities, packages, and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out hotel show rounds

• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
• Excellent organizational and administration skills

• Free and healthy meals when on duty
• Grow your Career
• Personal Development programs designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programs
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
• Team Member Referral Program
• High street discounts with Perks at Work
• Discounted dental and health cover
• Free Parking

Please note this is a dual site role supporting Hilton London Croydon & Hilton Cobham.

Salary: £11.80 to £13.00 an hour - 16 Hours a week – Part Time

A Part Time Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.

As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
• Understand fully the hotel amenities, packages and promotions
• Generate and develop sales leads and contact potential clients to build business relationships
• Produce quotations and written confirmation to all clients
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
• Arrange and carry out Hotel show rounds

What are we looking for?

A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent communication skills
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a sales role
• Relevant degree, in a sales or business discipline, from an academic institution

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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