Customer Service Representative
1 month ago
Job Overview
As a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your role will involve assisting customers with product queries, handling cash transactions, and maintaining a welcoming atmosphere throughout the store.
Key Responsibilities
- Provide outstanding customer service, ensuring a positive shopping experience for all customers.
- Assist with stock replenishment, maintaining a well-stocked and organized store environment.
- Operate cash handling systems, including tills and EPOS.
- Support colleagues in delivering excellent service, maintaining a positive and inclusive team environment.
Benefits
As a Store Team Member, you will receive a competitive rate of pay, ranging from £9.00 per hour for below 18-year-olds to £11.88 for those 21 and over. You will also receive 20 hours of contracted work per week, with a 6am start time. Additionally, you will be entitled to 5.6 weeks of paid holiday per year, including bank and public holiday allowance, rising to 6.6 weeks upon 5 years' service. You will also have access to a contributable company pension scheme, staff uniform, and 10% store discount.
Employee Benefits
As a valued member of the Home Bargains team, you will have access to our employee benefits platform, MyHB, which offers a range of discounts, financial advice, and other benefits, including:
- Retail and leisure discounts, plus hundreds more.
- Free financial advice.
- Bank your savings into an ISA.
- 24/7 confidential counselling and advice line.
- Low-cost voluntary insured health plans.
Minimum Criteria to Apply
To be considered for this role, applicants must demonstrate a good understanding of customer service, experience of cash handling and working in a retail environment, experience of manual handling and stock replenishment, and be hardworking and reliable. Applicants must also have a complete and up-to-date Home Bargains Careers Centre profile and respond to the job application questionnaire when prompted.
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