Process Improvement Analyst

5 days ago


London, Greater London, United Kingdom Travelers Canada Full time
Job Summary

We are seeking a highly skilled Process Improvement Analyst to join our team at Travelers Canada. As a key member of our operations team, you will be responsible for driving process improvements and operational excellence across the organization.

Key Responsibilities
  • Process Analysis and Improvement: Conduct thorough analysis of business processes to identify areas for improvement and develop recommendations for process enhancements.
  • Operational Excellence: Collaborate with cross-functional teams to implement process improvements and drive operational excellence across the organization.
  • Business Process Optimization: Develop and implement business process optimization strategies to improve efficiency, reduce costs, and enhance customer experience.
  • Change Management: Lead and support change management initiatives to ensure successful implementation of process improvements.
  • Stakeholder Engagement: Engage with senior leaders and stakeholders to communicate process improvements and ensure alignment with business objectives.
Requirements
  • General Knowledge: Possess general knowledge of the insurance industry or previous experience within a financial institution setting.
  • Process Improvement Experience: Have experience working on and supporting continuous improvement/process improvement projects or initiatives.
  • Process Analysis Skills: Possess strong process analysis skills and ability to look at data associated with a process.
  • Technical Skills: Have strong experience with Excel, data manipulation, and pivot tables.
  • Communication Skills: Possess excellent communication and stakeholder engagement skills.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We provide opportunities for growth and professional development.
  • Collaborative Work Environment: We offer a collaborative and dynamic work environment.


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