Customer Service Representative/Trainee Account Manager

1 month ago


Coventry, Coventry, United Kingdom Fastenal Europe Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Trainee Account Manager. As a key member of our supply chain team, you will be responsible for providing exceptional customer service while working in a fast-paced warehouse environment.

Key Responsibilities
  • Customer Services:
    • Handle incoming calls and emails, identifying and evaluating customer needs to deliver satisfaction
    • Purchase stock and manage general operations in the POS
    • Communicate with colleagues and provide customers with updates
  • Warehouse:
    • Pick, pack, receive, and cycle count inventory
    • Manage shipping and processing goods in
    • General warehouse operations
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Basic IT skills and ability to learn new software
  • Valid UK driving license
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • International travel and training events
  • Free parking and 20 days holiday plus 8 bank holidays
Company Culture

We are proud to work with the world's largest companies and are committed to providing a positive and supportive work environment. If you are a motivated and organized individual who is looking for a challenging and rewarding role, we encourage you to apply.



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