Supervisor - Luxury Fashion Retailer

1 month ago


Coventry, Coventry, United Kingdom Flannels Full time
Job Title: Supervisor - Luxury Fashion Retailer

Flannels is a luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.

We are seeking a highly motivated and experienced Supervisor to join our team in Coventry. As a Supervisor, you will be responsible for supporting the daily workload, delegating tasks to the team, and ensuring that all tasks are completed to the highest standard.

Key Responsibilities:
  • Support the team with daily workload and delegation
  • Supervise work, check completion, and deliver to expectation set by line manager
  • Use business communication tools for completion of tasks and ensure team understanding of key functions
  • Understand all process and procedures and set the example for others
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles
  • Understand daily controls and how to set up the store
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls
  • Compliance with all till and cashing up controls
  • Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements
  • Understand product features and benefits, ensuring knowledge is kept up to date in line with new products
  • Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners
  • Understand KPI targets and expectations to achieve results
  • Demonstrate commercial awareness and adopt right product, place, and time compliance
  • Understand the Frasers structure, elevation strategy, and initiatives
  • Engage with and feedback issues to contribute to the wider business
  • Support senior management to coach the team
  • Understand and support performance management processes
  • Understand your individual role and responsibilities and how they impact the team
  • Demonstrate day-to-day best practice standard and compliance
  • Support the team and act as a role model
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store
Requirements:
  • Experience of leading a team within a retail environment
  • Knowledge of and passion for luxury brands
  • Ability to drive sales through excellent service
  • Understanding of visual presentation and how to impact sales floor commercially
  • Ability to motivate a team with effective communication
Benefits:
  • Basic Salary: £28,256 per annum
  • 20% Staff Discount across all Frasers group Stores
  • Excellent bonus scheme
  • Commission-led bonus across a wide range of products
  • Long service awards
  • Cycle to work scheme
  • 50% uniform discount
  • Clear career path opportunities and new exciting training programs


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