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Outpatient Services Coordinator

3 months ago


Nottingham, Nottingham, United Kingdom NHS Jobs Full time
Position Overview

The role of the Outpatient Services Coordinator is pivotal in ensuring the efficient operation of the Outpatient Appointment Service. The successful candidate will be expected to uphold the values of the Trust while performing their duties.

Key Responsibilities

The primary responsibilities include:

  • Delivering exceptional service to patients and stakeholders.
  • Exhibiting strong communication skills, both verbal and written.
  • Maintaining a professional telephone demeanor and demonstrating initiative in all interactions.
  • Utilizing IT skills effectively, with a focus on hospital software systems such as Medway PAS and the Electronic Referral System.
Qualifications and Skills

To excel in this role, candidates should possess:

  • Experience in a fast-paced NHS environment.
  • Proficient IT skills and familiarity with relevant software.
  • The ability to convey information accurately and clearly.
  • A reliable and motivated approach to work, with a positive attitude.
Confidentiality and Professionalism

Given the sensitive nature of the position, a thorough understanding of confidentiality and data protection is essential. The ideal candidate will demonstrate a commitment to maintaining the highest standards of professionalism in all aspects of their work.