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Service Team Member

2 months ago

Swindon, Swindon, United Kingdom Defence Full time

We are seeking dedicated Service Team Members who will represent our organization, providing outstanding customer service for Defence on a full-time basis, contracted to 36 hours per week.

You will become part of a team that takes immense pride in their work - pride in our offerings, pride in our reputation, and most importantly, pride in our personnel.

We ensure that your efforts are recognized, which is why we provide a comprehensive benefits package that includes, but is not limited to:

  • To assist with the cost of living, we offer a complimentary meal or equivalent subsidy during your shifts.
  • Exclusive travel discounts with various partners.
  • Grocery discounts at major supermarkets.
  • Quick access for you and your immediate family to a Digital GP, along with additional healthcare benefits.
  • Significant discounts on cinema tickets for your entertainment.
  • Regular updates featuring the best discounts and savings available.
  • Cash rewards for your spending, redeemable at a wide range of brands.
  • Access to free wellness, mindfulness, and fitness classes.
  • Ability to share all discounts and offers with friends and family.
  • Participation in a contributory pension scheme.
  • Opportunities for career advancement through our Career Pathways and MyLearning programs.

Your primary responsibilities will include:

  • Welcoming and attending to our guests to ensure they leave satisfied.
  • Serving customers while providing a seamless and personalized experience.
  • Being knowledgeable about the menu and offering recommendations to our guests.
  • Representing Compass Group UK&I and upholding a positive brand image.
  • Adhering to Food Handling & Hygiene standards.
  • Complying with Health & Safety regulations.

Our ideal Service Team Member will:

  • Have a passion for delivering exceptional service, greeting customers with enthusiasm and serving them with pride.
  • Take initiative and make decisions that benefit our customers.
  • Be a strong team player with excellent communication skills.
  • Possess a desire to excel in their role.
  • Be capable of working effectively under pressure.

As part of Compass Group UK&I, ESS serves the Defence, Government, and Energy sectors. We support numerous military establishments, high-profile police, secure environments, and government sites, along with various onshore and offshore facilities.

We understand that a friendly demeanor makes a significant difference, which is why we seek individuals who are passionate about providing excellent customer service at all levels to join our teams.

Compass Group UK&I is committed to fostering an inclusive workplace where everyone can be themselves and have equal opportunities for career progression. We strive to create a culture that respects and embraces diverse talents, beliefs, backgrounds, and abilities, ensuring that all colleagues feel valued and can reach their full potential.