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Accommodation Office Team Leader

2 months ago


Tunbridge Wells, Kent, United Kingdom Card Factory Full time
Location:

Card Factory

Contracted Hours Available:

17 hours per week

Job Description:

We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory team. As a Team Leader, you will play a key role in driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

You will be responsible for supporting the Store Manager in achieving their goals, leading the team to deliver great standards and exceptional service every day. You will be passionate about celebrating our customers' life moments and have a positive forward-thinking approach.

Key Responsibilities:
  1. Provide exceptional customer service and drive customer-centricity within the team.
  2. Lead by example and demonstrate good leadership skills to motivate and develop the team.
  3. Review store performance data and provide insights to drive commercial growth.
  4. Be commercially minded and have a positive impact on store profitability.
  5. Be an engaging and enthusiastic team player who can build strong relationships with colleagues and customers.