Outpatients Bookings Team Leader
3 weeks ago
Spire Healthcare is seeking an experienced Outpatients Bookings Team Leader to join their administration team on a full-time, permanent basis.
About the RoleThe successful candidate will be responsible for the overall management and day-to-day supervision of the Outpatients Bookings Team. This will include providing and maintaining an efficient bookings system for all in-patients and day cases using a computerised system (SAP).
The ideal candidate will have a track record of successful delivery in an office and/or customer service environment, with a strong understanding of medical terminology and knowledge of the healthcare market.
Key Responsibilities- Manage and supervise the Outpatients Bookings Team to ensure efficient and effective delivery of services.
- Develop and maintain a high standard of customer service, responding to enquiries from patients, members of the public and consultants in a timely and courteous manner.
- Ensure accurate records of communication are maintained and that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
- Undertake any training or development as required to acquire skills and knowledge to undertake the role competently.
- Proven experience in a similar role or in a customer-facing environment.
- Strong communication and interpersonal skills, with the ability to build and maintain effective working relationships.
- Working knowledge of SAP or a similar patient booking system.
- Ability to work in a fast-paced environment and meet deadlines.
Spire Healthcare offers a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.
We are committed to providing a supportive and inclusive work environment, where our employees can thrive and reach their full potential.
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Outpatients Bookings Team Leader
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Outpatients Bookings Team Leader Position
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Tunbridge Wells, Kent, United Kingdom Spire Healthcare Full timeOutpatient Bookings Team LeaderSpire Healthcare is seeking an experienced Outpatient Bookings Team Leader to join their administration team. As a key member of the team, you will be responsible for the overall management and day-to-day supervision of the Outpatient Bookings Team.Key Responsibilities:Manage and maintain an efficient bookings system for all...
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Tunbridge Wells, Kent, United Kingdom Spire Healthcare Full timeOutpatients Bookings Team Leader Role OverviewSpire Healthcare is seeking an experienced Outpatients Bookings Team Leader to join their administration team on a full-time, permanent basis.The successful candidate will be responsible for the overall management and day-to-day supervision of the Outpatients Bookings Team, ensuring the efficient operation of the...
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Outpatients Bookings Team Leader
1 month ago
Tunbridge Wells, Kent, United Kingdom Spire Healthcare Full timeOutpatients Bookings Team Leader Role OverviewSpire Healthcare is seeking an experienced Outpatients Bookings Team Leader to join their administration team on a full-time, permanent basis.The successful candidate will be responsible for the overall management and day-to-day supervision of the Outpatients Bookings Team, ensuring the efficient operation of the...
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