Outpatients Bookings Team Lead

4 weeks ago


Tunbridge Wells, Kent, United Kingdom Spire Healthcare Full time

Outpatient Bookings Team Leader

Spire Healthcare is seeking an experienced Outpatient Bookings Team Leader to join their administration team. As a key member of the team, you will be responsible for the overall management and day-to-day supervision of the Outpatient Bookings Team.

Key Responsibilities:

  • Manage and maintain an efficient bookings system for all in-patients and day cases using a computerized system (SAP)
  • Respond to patient and public enquiries in a timely and courteous manner
  • Maintain accurate records of communication and patient information
  • Practice confidentiality and discretion at all times
  • Provide and receive patient information in accordance with the Data Protection Act and Spire policies

Requirements:

  • Proven track record of successful delivery in an office and/or customer service environment
  • Understanding of medical terminology
  • Knowledge of the healthcare market
  • Working knowledge of SAP or a similar patient booking system
  • Excellent interpersonal and communication skills

Benefits:

  • Competitive salary
  • Comprehensive benefits package
  • Opportunities for career development and growth

About Spire Healthcare:

Spire Healthcare is a leading private hospital group in the UK, providing high-quality healthcare services to patients. Our values include driving clinical excellence, doing the right thing, caring for our patients, keeping it simple, delivering on our promises, and succeeding and celebrating together.



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